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Senior Technology Delivery Manager


This is a Full-time position in Ottawa, ON posted March 12, 2023.

Senior Technology Delivery Manager Category: Project Management Main location: Canada, Ontario, Toronto Position ID: J0123-0519 Employment Type: Full Time Position Description: We are Canada’s largest independent information technology services firm, and after 45 years, we’re still growing Join Canada’s largest IT Company as a ‘Senior Technology Delivery Manager’ in our Banking Services Division in Toronto.

Candidates must have strong collaboration skills to work with cross-functional teams and stakeholders to ensure requirements are translated into specific solutions.

Your future duties and responsibilities:
• Demonstrate and role-model the skills and behaviors to support the performance of the team and promote a culture of high performance working.

• Proactively drive the delivery of a portfolio of projects across Technology and Business adhering to processes.

• Lead and manage technical teams in order to deliver projects meeting agreed timescales, budgetary and quality requirements.

• Work in partnership with business project managers to align status, reporting, requirements and deliveries to the overarching business plans.

• Work collaboratively with the Service Management and Operational teams to transition new services effectively.

• Create an environment to build effective working relationships with stakeholders and members of delivery teams.

• Communicate timely, accurate and appropriate information throughout the delivery lifecycle.

• Provide consulting services and co-ordination, advising on the optimum strategy and governance of technical deliveries.

• Work in collaboration with departmental leads to secure resources and manage the forecast of resources for successful delivery of projects.

• Create and maintain project plans, taking account of internal and external dependencies, and interlocking with third parties and teams outside of Technology where appropriate.

• Contribute to the successful implementation of deployments and releases, identifying dependencies and risks, taking appropriate mitigating action.

• Effectively lead and manage third party suppliers to develop engagement, statement of works and delivery against those statements to quality, time and budget.

• Ensure that risks and issues are recorded and impacts assessed, identifying mitigating actions and timeframes for delivery, escalating as appropriate.

• Provide formal reporting in line with identified processes and timescales; producing ad hoc reports on request.

• Be responsible for managing deliveries within allocated budgets, providing actual and forecast costs on a monthly basis, highlighting early any areas of concern, including but not limited to, ensuring delivery against original estimates provided by delivery teams.

• Seek and Identify opportunities for continuous development and improvement, on a personal level and across the business.

• Support, promote and demonstrate CGI Values.

• Act as a role model within the business, displaying professional behaviors and promoting sound business and commercial ethics.

• Ensure certainty of approach, responsibility and ownership where process is uncertain or scope is not fully defined.

Required qualifications to be successful in this role:
• Expertise in managing delivery of projects following the PMLC/SDLC standards Waterfall and Agile
– 7 Years
• 7 years relevant experience managing application development/Infrastructure project delivery and end to end delivery process
• Delivery experience in FI space preferably in a large global bank setting
• Financial and/or capital markets experience (Liquidity Reporting experience is highly beneficial)
• Experience in managing multiple projects in the portfolio, managing the interrelationships and decision making
• Excellent stakeholder management (Across Business and Tech partners), presentation skills and communication skills, both verbal and written
• Experience working autonomously in a management role and can collaborate effectively with others to establish and execute on common goals
• Proactive, highly organized, excellent analytical and problem-solving skills
• Demonstrate high level of proactivity, initiative and strong ownership
• Experienced in working with Vendors (licenses/SOWs)
• Experience in managing budgets, resource forecasts in Clarity LI-BN Skills: Client Management Delivery Management Delivery Support Financial Services Portfolio Management Service Design Service Strategy Management Transition Management Transition management What you can expect from us: Insights you can act on While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes.

We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of.

This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings.

We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities.

As an equal-opportunity employer, we want to empower all our members to succeed and grow.

If you require an accommodation at any point during the recruitment process, please let us know.

We will be happy to assist.

Ready to become part of our success story?

Join CGI — where your ideas and actions make a difference.