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Operations Manager- Dalhousie University, Aramark Canada

Aramark

This is a Full-time position in Ottawa, ON posted October 1, 2021.

Overview: At Aramark Canada, our people are important to us.

Our 14,000 team members coast to coast; deliver experiences that enrich and nourish thousands of lives every day through innovative services in food, facilities and uniforms.

To show our employees how much we appreciate their efforts, we do everything we can to make sure they feel included, supported and encouraged.

Aramark Canada proudly partners with world class post-secondary institutions, world renowned hospitals, major league sports venues and leading global businesses.

As part of a global team that spans 19 countries and has over 200,000 team members; we strive to achieve a safe, diverse and inclusive workforce that our employees can be proud of.

Learn more at www.aramark.ca Description: Residence Dining Manager Dalhousie University The Manager, Residence Dining, is responsible for providing operational assistance by overseeing all activities and supervising and directing all supervisory and front line employees in the unit.

This position is responsible for the day to day front of house food service operations and provision of daily food service to the residents of Dalhousie’s Dining Hall.

Additional Responsibilities: Provide overall supervision, motivation, guidance, planning, and direction to a team of floor supervisors in the execution of daily food service to clients in a manner that exceeds operating and financial goals Assist in the recruitment, orientation and retention of new and existing staff Motivate and encourage staff and ensure Customer Service Standards are maintained Work with a team of floor supervisors and other departmental personnel to provide day-to-day management for upwards of 25 employees; tasks include responsibility for dealing with HR related issues, dealing with progressive disciplinary infractions, responding to safety concerns, and other operational or performance issues as they arise Record and analyze financial data on Customer Accounts, Average Check, Food/Labour Costs Responsible for overseeing cash handling procedures, which include: balancing cash floats, petty cash receipts and deposits Perform component opening and closing procedures Assist with performing weekly inventory Assist with developing and maintaining staff job routines and schedules and covering call offs Ensure daily temperature logs are kept on fridges and freezers Ensure adherence to all OH&S policies, procedures and required activities (i.e.

updated safety boards, inventory on First Aid Kits, proper chemical handling, monthly safety talks etc.) Ensure staff adherence to Aramark policies and procedures Other duties as assigned Qualifications: Completion of post-secondary education 2-5 years of managerial experience in a fast paced food service environment Inventory control and cash handling experience required Experience with scheduling, recall procedures, and recruiting in a food service environment is required; experience in a unionized environment is an asset Strong communication and interpersonal skills and ability to interact with staff and customers in a mature and professional manner Knowledge of Microsoft, Excel, PowerPoint and Word Knowledgeable of employment standards and health and safety legislations Confident, organized and able to multiple task in a fast paced production environment Ability to work effectively under pressure and meet deadline Must be able to keep reliable attendance and work flexible hours including some weekends as this is a seven day per week operation Accommodations for job applicants with disabilities are available upon request.

The finalist candidate for this position will need to complete and successfully pass a Criminal Background Check and a Vulnerable Sector Screening (if the operations we service require this).

If hired for this position, your continued employment with us would be conditional upon Aramark being satisfied that you have successfully cleared both these pre-conditions.

ACL123