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NTT DATA Services: Project Manager – Crm

NTT DATA Services

This is a Full-time position in Ottawa, ON posted February 20, 2021.

Position Summary:Assists with project initiation, project risk assessment, project team startup, project execution and post-project review.Manages a staff of professional-level team members or manages a team through lower-level supervisors.Manages and leads complex projects or programs concurrently.Supports sales and proposal activities.Manages multiple medium to large projects or at least one complex project or program that require high levels of functional integration and some organizational change management.Ensures critical outcomes are met for each project, program and/or portfolio for which they are responsible, or their staff is responsible.Interacts with client’s executives to ensure their business needs are being met.Develops and implements complex project plans, specifications and schedules.Translates business objectives into department goals/plans and implements.Viewed as a subject matter expert specializing in a particular project management or PMO function, such as master scheduling, facilitation, resource management, quality management, or portfolio management.Champions project management standards and overall value internally and externally.Provides coaching and mentoring and may deliver PM specific training.Sponsors and institutionalizes new and innovative ways of working in teams to meet customer needs/sales objectives.Strong oral and written communications skills and must possess experience at presenting and leading meetings with senior executives including the C-level suite.Exceptional understanding of IT project management principles and techniques.Exceptional expert proficiency in the specific tools that are available and required as part of the company’s project management information system.Exceptional ability to identify, develop and quantify any required corrective action plans.Exceptional ability to ensure that effective project controls are in place to monitor project or program performance.Exceptional capability at providing effective performance reporting for the client and company in order to monitor the progress of the project.Exceptional facilitation and communication skills.Exceptional people management skills including team building, performance management, pay management, conflict management and talent management.Basic Qualifications:Bachelor’s degree or equivalent experience.CSID clearance at SECRET or higher.Project Management Professional Certification (From PMI).10+ years of experience as a Project Manager implementing complex IT Solutions in the Public Sector.10+ years of experience in Client Management.Experience managing projects of over $2M.Excellent written and verbal communication skills.Familiarity with ITSM, Microsoft Dynamics CRM, SAP an asset.Ability to travel up to 50% of the time.