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ML6 Search + Talent Advisory: Leasing Consultant

ML6 Search + Talent Advisory

This is a Full-time position in Ottawa, ON posted July 19, 2021.

The Opportunity:Our client, anaward-winning, fully integrated real estate company for over 60 years is looking to add a Leasing Consultant to their Ottawa, Team.

The Leasing Consultant assists prospective residents in their quest for rental accommodations, providing a best in class customer experience.What You’ll Be Doing:Responds to all rental inquiries from prospective residents by telephone, email and walk-ins; Enters all possible leads in ERP system to ensure that traffic data and reporting are complete and accurate; Manages regularcomparison shopping with local competitors; Meets or exceeds monthly rental goal; Prepares welcome packages and ensures the move in process is well-organized and pleasant for new residents; Conducts in-depth interviews with prospective residents at first point of contact to determine their requirements and promote available Minto product that meets their needs; Escorts potential residents through the property, potential suites, and amenity areas; Conveys a senseof interest and urgency and invites prospective residents to complete an application to lease; probes barriers and overcomes objections; Follows-up withprospective residents who leave undecided; Collects and enters applicant and lease information in SAP to produce lease package for execution; Verifies suitability of applicant; Collects payment for first and last month’s rent; Gives notice ofentry to occupied suites whenever possible; Collaborates with the property operations team to ensure properties and vacant suites are “show ready” at all times; Collaborates with the marketing and revenue management teams in order to optimize use of media, trends, use of advertising channels, demographics, etc.; Ability to execute a lease, from initial prospective resident interaction to final activation; Contacts existing residents to encourage renewals upon the direction of management; Provides timelyand proactive feedback to management regarding effectiveness of leasing incentives and rental rates; Supports team goals; objectives, operations and strategy for properties outlined by management; Perform all facets of the job in accordance with the legislation applicable to the jurisdiction, including: Health and Safety standards, WHMIS, AODA, PIPEDA and Human Rights; “Shopping” of competitor properties, providing feedback to Leasing agents and Leasing Manager; Responsible forhandling “walk in” prospects.

Answers general client inquiries, assess needs and if needed, conduct a showing; Responsible forgreeting all prospective clients that arrive at the office; Develops and maintains an accurate and thorough knowledge of all aspects of Company product and communities; Prepares and updates vacancy, traffic and turnover reports; Liaise with Resident Managers and trades persons; Other duties within the scope, spirit and purpose of the job, as requested by managementWhat You’ll Need to Be Successful:A post-secondary education is required, at eitherthe University or a College level.A minimum of two (2) years of relevant work experience in the sales industry with proven lease up experience as an asset.Microsoft Office (Excel and Word), OutlookCommunication (listening, verbal and written)Attention to detailTeam playerDecision makingStrong interpersonal skillsValid Driver’s License