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Keynote Search: Director Of Marketing And Leasing

Keynote Search

This is a Full-time position in Ottawa, ON posted July 20, 2021.

Established in 1982, Osgoode Properties is one of eastern Canada’s largest residential property management companies.

They provide day-to-day property management and asset management services for approximately 10,000 apartment units in Canada and the United States.

In addition to their property management activities, Osgoode Properties has also seen substantial success through acquisitions, financing and disposition of apartment communities.

Through Island Park Ventures, the Greenberg family invests in land and passive real estate developments, venture capital and private equity deals, and publicly traded stocks, hedge funds and other limited partnerships.

Headquartered in Ottawa, Osgoode Properties has a strong presence in the community and pride themselves on the investment they make in their people and the communities they manage.

With a commitment to delivering consistently high levels of customer service, they have proudly earned a unique reputation in their industry.

For Osgoode Properties, this pride of ownership is reflected in the proactive care and maintenance programs performed on every property.

Their attention to detail is evident in the cleanliness and overall condition of the building exteriors, landscaping, common areas and suites.

Residents are a valued part of the community and are treated with the utmost respect.

Osgoode Properties strives to provide their residents with the greatest rental home community experience possible.

Focused on growing their marketing organization and bolstering their brand presence in the market, Osgoode is committed to enabling this role to directly impact the success of the organization, in order to facilitate both personal and organizational growth.Summary of the role As the Director of Marketing and Leasing, you will be collaboratively setting the strategic direction of the marketing and leasing department.Developing, implementing and executing on advertising (both digital and non-digital), you will be professionalizing data collection strategies, modernizing and enabling real time tracking, and evolving and building a data driven marketing and leasing department.

Being tasked with weekly, monthly and quarterly forecasting, you will be managing departmental budgets and spending.

Curating the customer service and resident experience, you will be participating in the development of branding and corporate identity initiatives, as well as implementing marketing plans, including promotional calendars and programs, new product introductions and other marketing projects as needed.

You will be building strong ongoing community pieces with current residents, organizing events, and ensuring excellent resident retention through outstanding customer service and brand identity.

As the role title would suggest, you will be tasked with guiding the leasing organization at Osgoode, as well.

Managing the workflow of Osgoode’s leasing and call center agents, you will be responsible for call center employees and leasing and administration employees across Ontario, Gatineau, Kingston and Alberta.

While effectively managing individuals will be a critical function of this role, you will be working collaboratively and cross-functionally, and you will have managerial and scheduling support as needed.

As a Director of Marketing and Leasing, you are an active member of the leadership team.

Not only will you focus on strategic planning and goal setting for the marketing and leasing department, but you will also ensure the overall operations are in line with corporate goals and branding.

Your main objective is to ensure Marketing and Leasing are performing and residents and employees are happy.Why should you consider this opportunity?This is an opportunity to join a leading organization in the residential property industry and work for an ownership team who genuinely cares about their employees and residents.

You will bring your knowledge and experience and have an opportunity to share your ideas while learning and growing from some of the most qualified and talented individuals in the industry.

Osgoode Properties offers a very stable environment with well developed processes and procedures that not only work but work effectively.

The executive team continues to seek innovative and creative approaches to serve their customers better and make the organization run more efficiently and collaboratively, you will be encouraged to participate in these discussions.

An open-minded family-owned company, Osgoode is incredibly accepting of the ongoing growth and development of the Marketing and Leasing Department.

With proven processes in place, there exists the opportunity for the right individual to take these marketing practices to the next level.

Additionally, this role will have direct control over Osgoode’s Ontario, Gatineau, Kingston and Alberta property location marketing efforts.

There exists an exceptional opportunity to formalize, build-out, and strategically position the organization’s marketing and leasing efforts from a solid foundation.

This is a leadership team position.

You will be afforded an opportunity to participate in the strategic planning for the organization’s marketing and leasing operations.

As a business unit lead, your strategic input and previous experience will be highly valued in streamlining processes, and through this, finding areas for efficiency within a well established and stable portfolio.

You will be given the freedom to first understand, and then analyze all processes, and suggest recommendations around impactful marketing decisions moving forwards.

You will be joining an energetic leadership team who take pride in their positive corporate image.

The environment is non-hierarchical, and the owners and executive team are a non-egotistical team.

They are naturally curious, and you will be encouraged to ask questions of senior leadership and bring your perspective to fuel healthy debates that help move the organization forward.

As an organization, decisions are measured, and action taken in a methodical manner.

You will be given time to consider the outcomes of your plans before implementing new initiatives.Is this for you?You will have proven success in a lead marketing role from the property management or real estate development industry; or a similar client experience focused sector.

With a strong background in the B2C space, you possess a high level of initiative and ability to operate and lead autonomously, with a proven track record of diverse team leadership experience.

You are results orientated and outcome driven; bringing with you strong marketing and mentoring skills.

With experience in ongoing relationship marketing, you are familiar with continuing development and are driven to keep building upon successes and generate a consistent momentum for both yourself and your department.

As a leader, you have experience setting and exceeding targets and managing towards goals with proven successful outcomes.

You will bring a confident understanding of creating and implementing systems and be able to use this to create strong relationships with your internal teams as well as leasing agents.

It is essential that you bring strong communication and interpersonal skills to this role.

You will need to be confident but humble, empathetic yet assertive, diplomatic but comfortable expressing opinions.

In essence, you will need to be a collaborative team player who brings a mature confidence and fairness to your role.