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ITSM Project Manager L2 / 3

CGI Group

This is a Contract position in Ottawa, ON posted January 11, 2022.

Description du poste :

ITSM Project Manager L2 / 3

Eligible for Security: Reliability and Secret Clearance
Remote Work until COVID
Relocation: Yes, after COVID

We are reaching out to ITSM Project Management candidates to become part of the CGI team. Join a Global organization offering a diversity of rewarding challenges!
Our employees work on highly dynamic, exciting and fast-paced IT projects. As a trusted partner to our clients, you will work as an integral part of a larger cybersecurity team fully invested in the mission of delivering the most appropriate and effective cybersecurity for our clients across Canada.

The ITSM Project Manager will have ultimate accountability for the successful implementation and desired outcomes of their assigned area (project), in alignment with the agreed upon scope, budget and schedule for that project.

Fonctions et responsabilités :

•Lead the effort to identify activities, assign resources and develop the plan to achieve the desired outcome of the project with in scope, schedule and budget;
•Create and maintain the Project Schedule for their assigned project using Microsoft Project;
•Working with the customer to ensure all BMC project tasks are properly rolled up to the customer master project plan;
•Responsible for receiving Milestone sign-off with customer;
•Responsible for tracking and reporting on project financials to BMC and the customer;
•Manage project activities according to the Program methodology, using standard tools, processes and artifacts;
•Preparing weekly project status reporting;
•Preparing monthly senior management executive status reports;
•Preparing quarterly Executive steering committee reports;
•Lead and manage assigned project resources;
•Manage and report risks and issues impacting scope (RAID), schedule and budget (Project Journal), including managing the mitigation and resolutions thereof; and
Report project status to all stakeholders, including those directly related to their project as well as the PMO (for program level reporting).

Qualités requises pour réussir dans ce rôle :

•PM and ITSM
•Experience with Fixed Price Delivery
•Excellent interpersonal communication

Compétences :

  • Gestion de projet
  • Développement et gestion de services
  • Service Strategy Management

Ce que vous pouvez attendre de nous :

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change-supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Learn more about CGI at

No unsolicited agency referrals please.

CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.