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Field Service Supervisor Virtual Hiring Event

Altec Industries Ltd

This is a Full-time position in Ottawa, ON posted October 1, 2021.

This position will focus on our customer base in Ottawa and Quebec.

The preference is for candidates who live in Quebec; must speak French and English.

Join an empowered, high-energy team as supervisor for 4-8 remote field mechanics.

Ensure quality repair and maintenance of equipment, such that all jobs are completed with regard to Altec’s values while achieving customer goals.Bachelor’s Degree required OR High School Diploma or GED with a minimum of two years of supervisory experience at another manufacturing or service operation.In addition, mechanical aptitude is required, strong PC skills with office management applications, and a Driver’s License with travel up to 25%.Successful supervisors have a passion for customer service and for helping others.

This individual thrives in a fast-paced environment, where organization and flexibility are necessary skills.Work with Mobile Service Technician (MST) and customer to establish the most efficient and effective schedule for the MSTOversee daily activities (customer repairs, expense management, fleet maintenance) to ensure customer satisfaction and profitabilityChampion continuous improvement.Work with internal sales team to grow the business in your area of responsibilityBuild a strong team of field mechanics that live the Altec values to meet customer demandConduct periodic leader checks to ensure compliance with standards This position will focus on our customer base in Ottawa and Quebec.

The preference is for candidates who live in Quebec; must speak French and English.

Join an empowered, high-energy team as supervisor for 4-8 remote field mechanics.

Ensure quality repair and maintenance of equipment, such that all jobs are completed with regard to Altec’s values while achieving customer goals.

Bachelor’s Degree required OR High School Diploma or GED with a minimum of two years of supervisory experience at another manufacturing or service operation.

In addition, mechanical aptitude is required, strong PC skills with office management applications, and a Driver’s License with travel up to 25%.

Successful supervisors have a passion for customer service and for helping others.

This individual thrives in a fast-paced environment, where organization and flexibility are necessary skills.

Work with Mobile Service Technician (MST) and customer to establish the most efficient and effective schedule for the MST Oversee daily activities (customer repairs, expense management, fleet maintenance) to ensure customer satisfaction and profitability Champion continuous improvement.

Work with internal sales team to grow the business in your area of responsibility Build a strong team of field mechanics that live the Altec values to meet customer demand Conduct periodic leader checks to ensure compliance with standards Technical requirements After signing up, you will be sent an email with instructions on how to connect.

Please be prepared to join the virtual interview from a quiet place using a desktop or mobile device with a working speaker, microphone, and camera.

Check to see if your network connection can support an online session.

A plugged-in ethernet cable or a strong WiFi network signal will help avoid time delays during your conversation.

What to prepare Have resume available to share at the time of the interview Preferred dress code Casual (come as you are, but please be presentable) About Altec Industries Ltd This position will focus on our customer base in Ottawa and Quebec.

The preference is for candidates who live in Quebec; must speak French and English.

Join an empowered, high-energy team as supervisor for 4-8 remote field mechanics.

Ensure quality repair and maintenance of equipment, such that all jobs are completed with regard to Altec’s values while achieving customer goals.

Please see the drop down above for specific job duties.

Altec is proud to have a long history and commitment to Canada.

The reason for our sustained commitment and success is that we listen and create solutions for the challenges our customers face through our dedicated Sales, Service, Parts, and Rental teams in Canada.

Altec’s primary products include aerials, cranes, and digger derricks.

We are a manufacturing company, Made in America.

Altec associates are empowered to build products that make a difference to our customers, communities, and industry.

We are building on 90 years of knowledge, experience, and relationships, working to add value to the electric utility, telecom, contractor, lights and signs, and tree care markets.

Altec products and services can be found across the U.S.

and in over 100 countries around the world.

Safety is a primary responsibility in everything we do.

www.altec.com Value-Driven (alpha): Customer First
– Enjoyment of Work
– Family
– Financial Stability
– Integrity
– People are our Greatest Strength
– Quality
– Spiritual Development – Teamwork Competitive pay which rewards performance and a comprehensive benefits package.

Altec Industries Ltd is an equal opportunity employer.

We welcome and encourage applications from people with disabilities.

Accommodations are available.

What is a virtual interview?

Virtual interviews help employers connect with job seekers when they’re not in the same physical location.

Since hiring is a human process, employers would like to talk with you online (chat, video, or phone) to see if you meet the requirements for the job.