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Executive Director, Communications and Engagement

BC Ferries

This is a Full-time position in Ottawa, ON posted October 1, 2021.

Overview “We connect communities and customers to the people and places important in their lives” At BC Ferries, our employees are our most important assets in delivering our commitment to customer safety, service and satisfaction.

We offer a unique West Coast working environment with diverse challenges and opportunities.

Whether your goal is to work behind the scenes, onboard our ships, or within our land based operations, you are a key contributor to the BC Ferries team.

With 47 ports of call and around 500 sailings every day, BC Ferries is the largest independently-owned ferry company in the world.

Dedicated to safety, excellence, innovation, and people, we are committed to continuously improving the west coast travel experience of our customers.

EXECUTIVE DIRECTOR, COMMUNICATIONS AND ENGAGEMENT Victoria Strategist Innovator Collaborator Leader These words are at the core of what make you successful in your role, a thought leader in your field and the person that belongs at BC Ferries in a newly created position as our Executive Director, Communications and Engagement.

At BC Ferries, our focus is on the goals and strategies that will enable us to deliver on our vision and mission: being trusted and valued by our customers, employees and stakeholders.

We are more than a marine transportation company — it is our mission to connect communities and customers to the people and places important in their lives.

Reporting to the Vice President, Strategy and Engagement, your primary responsibility is the development and oversight of strategic communications, and protecting and enhancing BC Ferries’ reputation.

You are an authentic leader who excels at building connections internally and externally; in particular, you will play a key role in establishing and nurturing government and community relationships.

As the Executive Director, you will contribute to the achievement of the company’s business objectives in the areas of engaging stakeholders; building awareness, explaining, influencing, and advancing the company’s policies and interests; and positioning and managing communications needs.

As an individual, you naturally embody and model high emotional intelligence to facilitate respectful, collaborative, interpersonal relationships and influence positive outcomes.

You possess expertise in governance leadership and program management and thrive in a role where your direct responsibilities are varied and strategically critical.

These include: Planning, developing and implementing multi-media strategic communications plans, external outreach strategies and brand initiatives linked to the company’s vision, purpose, and values.

Providing organizational leadership on communications, government relations, engagement, and community investment initiatives that drive change and deliver impact.

Overseeing the development of impactful documents and presentations for use by executives.

Creating and curating content for a range of communications platforms and channels – social media, intranet and website.

Developing and implementing systems and processes to ensure proactive communications.

Directing and overseeing the alignment of communications and engagement functions, consistent with BC Ferries’ brand, vision, mission, values, and corporate objectives.

Advising senior management on strategic issues and priorities, along with methods to enhance the responsiveness and effectiveness of BC Ferries’ communications and engagement activities.

Leading the development of a wide variety of communication products, including complex, confidential, and sensitive materials.

Other duties as assigned.

Education and Experience: 20 years’ experience in progressively more complex senior management/leadership roles in corporate communications and stakeholder relations.

Graduate or Undergraduate degree or equivalent certificate or diploma in public relations, public participation or applied communications program or related discipline.

Experience as corporate spokesperson, working with senior executives, internal resources and contract suppliers is required.

Experience developing First Nations’ engagement programs considered an asset.

Please apply by October 8, 2021.

BC Ferries supports employment equity and diversity in the workplace, and we encourage applications from all qualified individuals including women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S), and others who reflect our ever-changing workplace.

We appreciate the interest of all applicants, however, only those selected for an interview will be contacted.