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Conference Centre Manager

Manulife Insurance Malaysia

This is a Contract position in Ottawa, ON posted September 17, 2022.

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders?

You’ve come to the right place.

We’re looking for ambitious people who share our values and want to make every day better for people around the world.

If this sounds like you, and the career below sounds exciting, we’d like to hear from you.

Working Arrangement In Office Job Description The Conference Centre Manager is accountable for the supervision and coordination of all Conference Centre services in relation to common meeting rooms and internal events and is a key asset in the workplace solutions team to support facilities work execution.

Responsibilities Supervise Conference Centre Technicians.

Hiring and motivating staff as well as conducting performance appraisals.

Ensuring appropriate staffing for events coverage and facilities requests.

Review and identify meeting/event objective with client and discuss requirements.

This includes the size of meeting/event, timing, location, attendance, audio-visual equipment, and meeting amenities.

Providing options to requesters to accommodate the most amount of people.

Represent Corporate Real Estate when coordinating any company sponsored events that require the use of our facilities.

Notify all support services of necessary requirements and confirm with clients.

Support services include Catering, Cleaning Staff, Corporate Facilities, Security, Movers and Shipping.

Prepare reports to calculate usage of meeting rooms and video conference facilities.

Other duties as assigned How will you create impact?

Reporting to the Director of Workplace solutions, the Conference Centre Manager is an integral part of the facilities team managing a new 25,000 sqft conference centre in the historic 200 Bloor Street building, executive meeting rooms, and other events areas.

What motivates you?

You obsess about customers, listen, engage and act for their benefit.

You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

You thrive in teams and enjoy getting things done together.

You take ownership and build solutions, focusing on what matters.

You do what is right, work with integrity and speak up.

You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for College or University graduate 2 to 3 years’ experience in meeting planning or in a related field Experience with EMS Conference platform or other conference management tool an asset Proficient in Outlook and other MS Office applications.

Flexibility, sensitivity and professional conduct are essential.

Highly developed negotiation and conflict management skills.

Sound knowledge of business unit’s requirements Strong organization, time management, communication & supervisory skills.

Ability to identify necessary resources, negotiate appropriate support, and provide training as required.

Provide back-up meeting event support when needed.

What can we offer you?

A competitive salary and benefits packages.

A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

A focus on growing your career path with us.

Flexible work policies and strong work-life balance.

Professional development and leadership opportunities.

Our commitment to you Values-first culture We lead with our Values every day and bring them to life together.

Boundless opportunity We create opportunities to learn and grow at every stage of your career.

Continuous innovation We invite you to help redefine the future of financial services.

Delivering the promise of Diversity, Equity and Inclusion We foster an inclusive workplace where everyone thrives.

Championing Corporate Citizenship We build a business that benefits all stakeholders and has a positive social and environmental impact.

Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward.

Ready to make an impact somewhere?

What are you waiting for?

Apply today.

About John Hancock and Manulife John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better.

We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe.

We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions.

Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021.

Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK.

Manulife can be found at

One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including life insurance, annuities, investments, 401(k) plans, and education savings plans.

Additional information about John Hancock may be found at

Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity.

We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.

We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment.

A Human Resources representative will work with applicants who request a reasonable accommodation during the application process.

All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies.

To request a reasonable accommodation in the application process, contact