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Bilingual Switchboard Attendant

Randstad Canada

This is a Contract position in Ottawa, ON posted October 30, 2018.

We have an amazing opportunity for a couple of Bilingual Customer Service Agents!

Duties:
-Answering and completing a variety of incoming calls addressed to senior government staff
-Manage teleconference call requests
-Transfer calls to appropriate recipients
-Handle requests for information and other administrative tasks
-Record and enter brief messages such as incident reports into an electronic database

The successful candidate will:
-Be fluently bilingual (CCC) in French and English
-Be available to work days, evenings, and/or nights
-Be able to work up to 37.5-40 hours per week (days, evenings or weekends), candidates will only work 5 days a week but must be available to work any 7.5 hour shift Monday to Sunday to cover vacation or sick leave)
-Have a professional, courteous and friendly phone manner
-Possess a valid Canadian Secret government clearance or have the ability to get one
-Have a minimum of 12 months customer service experience, call centre experience an asset

Location: Downtown Ottawa

All interested applicants should send their resumes to govtjobs@randstad.ca quoting job ref#1308657 or apply online at www.randstad.ca

Skills Required

  • Education level: None
  • Work experience (years): None

Package

Salary: N/D