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ROSS VIDEO: Sales operations specialist

ROSS VIDEO

This is a Full-time position in Ottawa, ON posted March 23, 2020.

Sales Operations Specialist (Req #2020-117) Ottawa Campus, Ottawa, Ontario, Canada Req #452 Monday, March 2, 2020 WHY WORK AT ROSS VIDEO?We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use.

We go all out so that our customers can have the best possible experience and achieve quality results.

With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results.If you’ve ever watched live television, news, sports, or entertainment, you’ve seen our products in use.

All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology.

Get behind the scenes and learn about what it takes to make live events possible.If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you.

Sales Operations SpecialistAt Ross Video, we are Living Live!

We are at the cutting edge of live video production, powering much of the world’s most compelling content with our smart production solutions.

We are looking for a dynamic, organized individual to join us in the Role of Sales Operations Specialist.The Sales Operations Specialist is a partner in a given collection of sales territories, which they come to know well.

They help drive the business in the region by offloading back office tasks from Regional Sales Managers like creating and maintaining account and contact information in ourcustomer relationship management system.

They help to manage sales activity by assisting with opportunity management, tracking activities related to annual territory plans and by performing data analysis and producing reports.Sales Operations Specialists exude integrity, drive and passion while demonstrating a high level of attention to detail, superior organization & communications skills.THE ROLE
· Work collaboratively with Regional Sales Managers (RSM) and Inside Sales Specialists (ISS) to help drive regionally specific sales activity.
· Optimizes the effectiveness of RSM & ISS by:
· Executing Sales related Administrative Activities
· Organizing and executing approved equipment loans
· Ensuring activities related to approved territory plans are executed effectively and on time
· Coordinating requests and approvals for product demonstrations and regional tradeshow activities
· Preparing and distributing quotes for warranty and software maintenance program renewals
· Proactively identifying and solving order issues prior to receiving a customer purchase
· Performing Data Management & Analysis
· Adding new clients and prospects to our customer database
· Updating and maintaining existing customer data including corporate, financial and other related account details; contact information, accurate categorization,
· Updating opportunity status
· Preparing reports and analysis
· Offering regular insights to RSM and ISS that will assist in driving sales results
· Helping with Time Management
· Being aware of RSMs calendar and planned activities
· Creating tasks and reminders for RSMs and the extended Ross Sales Team
· Assisting in the completion of Sales related forms like DIW.
· Helping RSMs clear roadblocks, both external and internal
· Assisting in coordination and liaison with other departments
· Act consistently with the Ross Video Code of Ethics and Our Culture
· Perform other related duties as required.WHAT YOU HAVE
· University degree in Business Administration, or related discipline and/or equivalent work experience
· Minimum 2 years of work experience in a sales support or customer service role
· Experience with customer relationship management software (Salesforce.com preferred)
· Experience with MS-Office package and general computer software
· Strong problem identification and objection resolution skills.
· Demonstrated ability to multi-task effectively
· Ability to work in a fast paced and dynamic environment
· High energy and an engaging level of enthusiasm
· Superb attention to detailThis position is based in Ross Video’s Ottawa office, with occasional travel to sales events and industry conferences.

IN A NUTSHELLDo you have integrity, commitment, and a drive to get results?

Then Ross is the place for you, and we’d like to hear from you.

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