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Bilingual Solutions Sales Consultant

Ricoh Canada inc.

This is a Contract position in Ottawa, ON posted September 21, 2022.

Bilingual (French and English) Solutions Sales Consultant

Are you looking for an outside sales career with a company that integrates state of the art hardware, software, consulting and support services? Ricoh Canada Inc. is a leading provider of document solutions. Ricoh’s fully integrated hardware and software products help businesses share information efficiently and effectively by enabling customers to control the input, management and output of documents.

The Solutions Sales Consultant is an expert of the entire Ricoh portfolio of products and services. They can competently differentiate the solutions for the customer, as well as differentiate the solution from the competitors. The Solutions Sales Consultant will have a designated list of existing business accounts and net new business accounts. The primary focus is to retain and expand sales revenue in assigned account base as well as drive new market share.

Duties and Responsibilities

  • Protect existing account base and increase revenue and profitability within the account
  • Continuously maintaining sustained sales activities within all accounts
  • New business prospecting and development, including cold calling; scheduling and conducting client introductions, face to face and/or video client meetings; preparing presentations, demonstrations, proposals, and value propositions to assigned accounts
  • Reviews sales leads, pending orders and lease upgrades, developing action plans to progress each cycle
  • Meets or exceeds revenue and gross profit expectations
  • Utilizes sales database, to ensure information is updated daily on accounts in pipeline, maintain a record of all activities inside of each account and identifies competitive information on accounts
  • Maintains knowledge of Managed Document Services (MDS) value proposition including software applications, managed services and features and benefits of all models of equipment offered.
  • Either alone or working collaboratively with other sales specialists, present Ricoh’s IT and Communication Services to potential clients.
  • Attend training and associated workshops to increase product knowledge and to stay abreast of company products, services and pricing as well as familiarity with competitor products and pricing.
  • Establishes relationships with current and prospective customers through a variety of selling techniques (Ricoh’s 3D Sales Approach)
  • Commitment to professional development


Education & Experience:

  • College Diploma or University Degree or equivalent experience
  • Minimum 3-5 years of direct B2B sales; industry selling experience is preferred.


  • Fully bilingual in English and French, you have excellent communication skills (written and verbal), with proven ability to express complex ideas in a simplified logical manner
  • You bring valuable negotiating skills with ability to effectively turnaround objections and work around business obstacles
  • Experienced with nurturing ongoing business connections, you enjoy building meaningful relationships quickly familiarizing with clients and their needs
  • Possesses organizational and project management skills and strong self-motivation to drive results
  • You will need to have strong analytical skills with preparing business proposals as well as effective communication, presentation, and interpersonal skills, as you will be working with different teams to help answer questions
  • Effective use of, Social Media Sales tools and MS Office


  • Requires a valid driver’s license and reliable transportation required (and auto insurance coverage per Ricoh’s policy)

Ricoh is an information management and digital services company connecting technology, processes, and people in progressive business around the world. Ricoh is a recognized leader in document workflow, process automation, digital transformation, and security. Every day our 90,000+ global employees work with big and small companies’ optimizing their end-to-end business solutions.

  • Requires a valid driver’s license and reliable transportation required (and auto insurance coverage per Ricoh’s policy)