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Travel Assistant

Canadian Forces Morale and Welfare Services - CFMWS

This is a Contract position in Ottawa, ON posted May 9, 2022.


The Canadian Forces Morale and Welfare Services (CFMWS) supports the Canadian Armed Forces members and their families wherever they are in the world through the provision of fitness, recreation and leisure activities, family and charitable support, retail as well as personal financial services. We offer our employees the opportunity to work with a purpose every day in an inclusive, healthy, respectful and rewarding work environment.


Under the supervision of Travel Services Manager, they action the TravelXpert claim for travelers. They book, confirm and record all flight through AMEX for NPF personnel. They book, confirm and record hotel/accommodation reservations for NPF personnel. They ensure accurate file management and reporting. They assist with set up of accommodation for participants, facilities, catering, special needs requirements, audio-visual equipment for national, regional or divisional conferences.


Education, Certifications and Licenses

High school diploma AND several years of experience in Tourism and Travel


Certification with the Canadian Institute of Travel Counsellors, an asset


In organizing and planning for travel services

In providing travel information to clients regarding destinations, transportation and accommodation

In office administration

In maintaining electronic and manual filing systems

In data-entry, data manipulation, record-keeping and retrieval techniques

Competencies, Skills and Abilities

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.


English or French Essential. Bilingual an asset

Reading: Functional Level

Writing: Functional Level

Oral: Functional Level


Health Benefits: Drug coverage, travel insurance, dental, vision, life insurance, disability insurance and accidental death and dismemberment coverage.

Work Life Balance: A wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Perks: Discounts through CFAppreciation.


This is an on-site position. Remote work may be required depending on health and safety considerations.

The selection process will be done virtually.


13 June 2022


CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of the communities in which we live. Accommodations are available to all candidates identifying a need during all or any parts of the selection process.


Salary: 19.65-27.15