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Warranty service coordinator

Urbandale Construction

This is a Full-time position in Ottawa, ON posted July 12, 2019.

Position: Warranty Service CoordinatorReports to: Warranty Service ManagerPurpose: Address all incoming Warranty concerns while maintaining Urbandale quality standardsRESPONSIBILITIESRespond to warranty issues as presented by warranty division in a timely, respectful and professional mannerMaintain all standards in accordance with Urbandale, Tarion and other government regulations as pertains to new home constructionCoordinate all repairs required under the warranty requirements for new home constructionCondominium Projects:Work closely with the Warranty Service Technician to address 30-day, Year End and performance audit in accordance with appropriate guidelines.Scheduling all trades associated with above inspections through Newstar.Year End Performance Audit associated with Common Elements.Respond and address all communication for occupied units.Department Responsibilities:Handle warranty needs for any project deemed necessary by Warranty Service Manager.

This will include processing all submitted forms and responding to communication regarding occupied unitsAssist Warranty Service Manger where requiredCommunication with tradesKNOWLEDGE, SKILLS, ABILITIESExcellent communication and interpersonal skillsAbility to deal harmoniously with a diversity of individualsAbility to work under pressure and multi-taskAbility to assume responsibility without direct supervision, exercise judgment and make decisions within the scope of authorityGood attention to detail and ability to follow up on outstanding issuesAbility to work respectfully with Trades and HomeownersQUALIFICATIONSAt least 2 years of related warranty experienceGlass G drivers licenseAbility to work effectively without detailed verification of accuracy by supervisorKnowledge of Tarion Guidelines, Ontario Guidelines and Condo Guidelines an assetPLEASE RESPOND WITH SALARY EXPECTATIONSUrbandale Construction is committed to providing a barrier-free work environment in concert with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code.

As such, Urbandale Construction will make accommodations available to applicants with disabilities upon request during the recruitment process.Urbandale Construction is an equal opportunity employer and strives to ensure that its hiring process meets the needs of all persons with disabilities.

As such, Urbandale Construction will provide reasonable accommodation for any applicant, as requested during the hiring process Company Urbandale Construction is a family-run business with over 35 years’ experience building high quality homes in the Ottawa area.

With over 10,000 homes constructed since the company’s humble beginnings, Urbandale Construction has built a reputation of delivering a quality home through the use of quality materials, high performance equipment and meticulous attention to detail during construction.Urbandale Construction offers a competitive compensation package including merit based incentives, extended medical and dental coverage, pension plan.