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VP Audit Services, Professional Practices

Manulife Financial Corporation

This is a Full-time position in Ottawa, ON posted July 16, 2021.

Are you looking for unlimited opportunities to develop and succeed?

With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Job Description The VP Professional Practices is accountable for the oversight and management of the Professional Practices Group within Audit Services.

The VP Professional Practices provides leadership, innovation, and oversight in developing and overseeing the strategic plan for Audit Services as well as driving transformational change through leading practices such as agile auditing, data analytics, and continuous auditing, while ensuring the global Audit Services group delivers high quality, professional, cost-effective, value-added and risk-based audit services.

The Professional Practices group is responsible for developing and maintaining Audit methodology and related policies, standards and procedures as well as tools and technologies (including data analytics); quality assurance; training and development; board and other management reporting; financial management; and internal performance metrics.

As part of our Audit Services function, you’ll contribute by working with management at all levels to improve the management of controllable risks, and provide a service to senior management and the Board of Directors by providing reports which assist them in discharging their responsibilities for overseeing the management of risk in Manulife.

Job Requirements: Review of business adherence to the strategic priorities and established risk tolerance levels as part of performing business audits Understand the risk management profile of common units in areas of responsibility and monitor these profiles to identify emerging risks Understand the company’s strategy, operations, and regulatory environment to proactively identify areas of emerging and heightened risk that affect the company Provide leadership on ways to further improve the effectiveness, efficiency and consistency of audit services across all segments Define and implement audit strategy that supports business and audit services strategies, provides sufficient coverage for key risks while meeting regulatory expectations Continuous improvement of the delivery and quality to improve efficiencies through increased use of data analytics as well as innovative audit strategies Drive innovation and incorporate and develop industry best practices into a forward thinking audit approach Provide Segment ELT and GLT members, CFOs and business unit Senior Vice Presidents and Vice Presidents with objective and reliable assessments of the adequacy of risk management practices within their segments and provide valuable and practical recommendations to improve risk management practices Assist business unit management to discharge their responsibilities by providing risk management consulting support, education and training, and by maintaining a business-partner relationship Plan and direct special audit projects identified by audit or requested by senior management Contribute to the development of Audit Services policies, strategy and direction; continually improve audit and administration processes using technology to the fullest Manage Audit Services’ resources efficiently, economically and effectively Draft relevant sections of MFC Audit Committee reports and MFC Risk Committee reports for review by Chief Auditor, and manage the regulatory expectations Deliver annual SOX work in collaboration with Management, SOX PMO and COEs and external audit Recruit high-calibre staff and provide appropriate development and training Foster a creative culture that strives for continuous improvement and welcomes and offers feedback, enabling best-in-class audit practices; challenge, coach and enable the team members to develop to their fullest and maximize their contribution to the team Deliver annual SOX work in collaboration with Management, SOX PMO and COEs and external audit Establish a high level of credibility and build professional relationships with senior internal partners Provide relevant stakeholders with an overview of audit work and commentary on the control environment, including trends and emerging issues that could impact the Company Partner and collaborate effectively with senior stakeholders in WAM, Retirement, Compliance, HR, Procurement, Marketing, and Operations; leverage second line of defense activities to execute on deliverables University degree plus a recognized auditing, risk, or accounting (CIA, CRMA, CA, CPA) designation is preferred, with 15 years business experience including 6 years at a management level Proficiencies: Outstanding influencing, relationship building and negotiation skills; professional presence, ability to navigate within a matrixed environment and influence across different areas and all levels of management both in Audit Services and within the business Leadership and management skills in achieving departmental, project and individual objectives, and in developing staff Results oriented with a keen focus on quality and delivering value The ability to balance multiple priorities and projects with strong attention to detail while retaining focus on the “big picture” and top risks Key Leadership Behaviours: Collaborate with management to obtain a consensus on establishing the problem, risks exposure, and corresponding recommendation to resolve the risk exposure Manage business unit management’s expectations regarding assurance and advisory work deadlines and results Establish a high level of credibility and build professional relationships with ELT and GLT members, and other senior leaders Meet audit plan commitments while maintaining flexibility in audit schedules to meet changing priorities Drive continuous improvement in quality and cost efficiency of services provided Keep current with new audit techniques, company policies and procedures, regulatory requirements, and knowledge of the insurance and wealth management industry If you are ready to unleash your potential, it’s time to start your career with Manulife/John Hancock.

About Manulife About Manulife Manulife Financial Corporation is a leading international financial services provider that helps people make their decisions easier and lives better.

With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States.

We provide financial advice, insurance, and our global wealth and asset management segment, Manulife Investment Management, serves individuals, institutions and retirement plan members worldwide.

At the end of 2020, we had more than 37,000 employees, over 118,000 agents, and thousands of distribution partners, serving over 30 million customers.

As of March 31, 2021, we had CAD$1.3 trillion (US$1.0 trillion) in assets under management and administration, and in the previous 12 months we made $31.3 billion in payments to our customers.

Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years.

We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges and under ‘945’ in Hong Kong.

Manulife is an equal opportunity employer.

We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.

We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground.

It is our priority to remove barriers to provide equal access to employment.

A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation.

Information received regarding the accommodation needs of applicants will be addressed confidentially.