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Trainer for call centre ottawa

Quantum - Ottawa

This is a Full-time position in Ottawa, ON posted August 14, 2019.

Position: Trainer for Call CentreLocation: OttawaSalary: $26 per hourJob Type: ContractExciting project!

Quantum is looking for an experienced Trainer/Facilitator to deliver classroom training to groups of 15 to 30 people in preparation for an electoral event.Training experience in a call centre environment would be ideal.About this role: Located at 250 Tremblay Road Contract to October 22, 2019, or end of October 2019 Salary of $26 per hour Good public transit Enhanced Reliability Security Clearance required (or ability to qualify to obtain one quickly)Experience, Knowledge and Skills: Communication skills and ability to deliver effective presentations Experience with MS Office applications Experience working as a Trainer or Facilitator Preferred experience delivering training for call centres Experience in Teaching Adult Lifelong Learners (TALL) – an asset Experience delivering multiple training events in a corporate or government setting Preferred experience using a variety of traditional and modern training methods, tools and techniques Preferred experience delivering training to large classes (15 to 30 learners) Ability to analyze complex information Ability to think creatively to devise new and more efficient training strategies Ability to assess participants’ performance and engagementPlease send us a brief cover letter with your resume (as a Word document) at callcentre.ottawa@quantum.ca to express why this position is of particular interest to you and how your experience qualifies you for consideration.

Company One of the most trusted names in recruitment, Quantum has been connecting organizations of all sizes with the talent they need to reach their business goals for 50 years.

A strong regional supplier in Quebec, Ontario, and New York City with a network of 13 branch locations, we provide customized solutions to meet staffing challenges of any size or complexity.

Whether targeting a special individual for a strategic, senior role or recruiting a reliable team of hundreds at short notice, we are known for our flexibility and ability to make the impossible happen.

Providing permanent, contract, and temporary recruitment services for positions at all levels, our specialties include:+ Administration & Operations+ Finance & Accounting+ Information Technology+ Customer Service+ Trades & Industrial+ Healthcare