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Test Job – Do Not Delete

Sunrise Senior Living

This is a Full-time position in Ottawa, ON posted November 21, 2021.

”Sunrise is the best place that I’ve ever worked, simply because of the people.

We provide quality care in an environment that feels like home.

Our focus is doing what’s right for the resident.

For me, that’s a big breath of fresh air.”
– Sunrise Leader At Sunrise, our Systems Analyst will work in the Tier II Application Production Support Team and is responsible for providing support for custom and off-the-shelf applications.

The analyst will work under the immediate supervision of an IT Manager and will be required to provide 24 X 7 on-call support on a rotating basis.

This position is responsible for daily administration and application support including; application upgrades and maintenance; troubleshooting to resolve any open production issues or bugs within the agreed upon service levels; daily application performance monitoring; end user support; development associated with work requests; and maintaining vendor relationships.

The individual will work closely with the following different groups: Tier I service desk; Application business owners; Project Management team; Application vendors and consultants; Development team; Infrastructure group; and Internal and External auditors.

Sunrise Senior Living has championed quality of life in senior care for more than 30 years.

We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families.

It’s no surprise that many of the world’s leading experts in Senior Living entrust their career to Sunrise.

At Sunrise, you will… Make a Difference Every Day We are passionate about our mission
– to champion quality of life for all seniors.

We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest.

Be Part of a Uniquely Supportive Community The care-focused environment we create for residents extends to our team members.

We offer programs, rewards, and benefits to help you live your best.

Ignite Your Potential We believe potential has no limits.

We offer best-in-class leadership development programs designed to grow our leaders.

We are committed to helping our team members achieve their career goals.

Responsibilities:
– Provide Support (both Technical and miscellaneous requests) to front-end Customer (Communities)
– Provide Support back-end Customer (internal IT other groups: Developer-Tester, Focus Support Group, Flash Support group, Sales & Marketing Group)
– Ensuring daily application operations and maintaining health of the application by planning and implementing patches and upgrades
– to Production Environment
– analyst is expected to work independently with minimal supervision.

Analyze situations and identify alternative solutions with associated pros and cons.

A wide degree of creativity and decision-making latitude is expected.

Qualifications:
– Bachelor’s degree in Computer Science, Information Technology, MIS or equivalent work experience
– 3 years of SQL Server 2000 or above experience including: stored procedures, DTS packages, queries, triggers, administration, etc
– 2 years .ASP/HTML experience
– 1 year of Excel / VBA experience
– Proficient in Microsoft Office application?

Word and Excel
– Must possess excellent verbal and written communication skills
– Should be detail oriented, motivated, organized, disciplined, have strong inter-personal and tracking skills, and be able to manage difficult customer situations
– Skills in critical analytical thinking
– Patch and upgrade methodology.

Sunrise maintains a drug-free work environment and all offers of employment with Sunrise are conditioned on submitting to and successfully completing and passing a drug and alcohol test.