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Senior Remedy Platform Analyst

Myticas Consulting

This is a Contract position in Ottawa, ON posted January 20, 2022.

Myticas Consulting’s direct client is looking for 2 Senior Remedy Platform Analysts to provide advice, guidance and expertise focused on the Enterprise ITSM Tool platform currently being implemented by client

Task and Deliverables

  • To provide advice, guidance and expertise focused on the Enterprise ITSM Tool platform (BMC Remedy) currently being implemented at SSC.
  • To provide analysis and evaluation of the platform requirements, solution specifications and design, and devise plans and recommendations to evaluate the completeness and correctness of the configured platform.
  • Typical tasks and activities associated with role include, but are not limited to, the following:
    • Participate in Work Package evaluation planning and coordination;
    • Prepare and provide status reports to a Release Manager and Work Package leads.
    • Develop configured platform evaluation scenarios;
    • Establish evaluation procedures and plans for platform acceptance testing;
    • Establish an expert platform validation and verification capability with the platform release delivery team

All deliverables should be sent electronically to the Project Authority and other identified personnel in the agreed upon format (i.e. Microsoft Word, PowerPoint, Excel, etc.).

Good communications skills