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Senior Corporate Communication Specialist

Joveo CA

This is a Full-time position in Ottawa, ON posted May 10, 2022.

FedEx Express has been at the forefront of connecting Canadians to whats important to them, whether thats delivering lifesaving COVID-19 vaccines or someones latest online purchase.

FedEx Express Canada has an exciting opportunity for a Senior Corporate Communication Specialist who will work with our Mississauga-based team and collaborate with colleagues around the world to support a variety of external and internal business priorities.

Our efforts support initiatives that bolster our reputation, engage and continuously inform our ever-growing team, help to expand our social footprint, provide measures to protect our brand from potential crisis and celebrate our CSR efforts and collaborations with charities across the country.

The ideal candidate is comfortable juggling multiple competing priorities, works collaboratively both within a team and cross-functional groups and is self-driven and results-oriented.

The hired candidate will undoubtedly find this position one where they will be offered the chance to continuously learn, encouraged to try something new and be given opportunities to truly excel in their career.

Duties assigned to this role include: Plans, develops and implements communication programs and annual plans in support of key programs, working closely with business units and other internal and external stakeholders.

Supports activities and initiatives to drive employee awareness and engagement.

Identifies and/or provides counsel on potential issues and recommends viable solutions.

Develops and refines communications tools and assets through content, researching, writing, editing and scripting.

Supports the development of social content, identifying and curating opportunities that will drive the reputation of FedEx and engagement of our online audience.

Plans and implements events virtual, in-person or hybrid.

Oversees suppliers to ensure projects are completed on time & within pre-established corporate standards and budget.

In conjunction with all FedEx operating company colleagues FedEx Ground, FedEx Freight, FedEx Logistics identifies opportunities for collaboration and integration of strategic initiatives.

Consistently identifies new trends, tools, channels and technology to improve the distribution and effectiveness of internal communications programs, activities and resources.

Develops an extensive range of materials for internal and external audiences, as well as writing for select senior executives for a variety of channels.

Designs and implements tools to solicit and collect feedback on communications activities in order to continuously improve format, distribution methods and quality of information.


Heres what were looking for from candidates: Bachelor’s Degree in Communications and/or post-secondary certificate in Communications or Public Relations.

Minimum 6 years in a related communications role agency or corporate environment Experience operating within a matrix environment.

Experience developing or managing internal and external communications campaigns, issues or crisis management or corporate social responsibility programs for a large complex organization.

Proven track record of supporting social media profiles, developing content for corporate and executive channels.

Ability to clearly and effectively communicate complex messages to a wide range of audiences ranging from frontline employees to senior level executives Proven experience of overseeing or contributing to the success of social media platforms including content development Experience working in a fast-paced environment and the ability to provide recommendations and develop communications plans that take into consideration both immediate short-term needs and long-term, business implications Effectively manage internal & corporate issues, providing strategic counsel and best-practices approach to mitigating reputational damage Comfortable working with senior leaders to provide strategic communications counsel and recommendations Demonstrates initiative and curiosity to create new programs and bring new ways of thinking Excellent interpersonal and communication skills, both oral and written Ability to manage external suppliers and leverage appropriately to achieve business and communication goals Strong understanding of and familiarity with a variety of communications tools and platforms Special Notes The incumbent of this position is expected to perform all other duties as assigned; must be able to complete and achieve minimum thresholds on any mandatory testing and training; must be able to operatein a PC windows environment; have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable; and work varying hours,based on business needs.

Some awesome perks to working at FedEx: A competitive salary and incentives A progressive benefits programs, including health and dental coverage and pension plan A Career Investment Fund with up to $5k a year for programs or tuition reimbursement Strong Community Service programs including diverse volunteer, charity, and fundraising initiatives to give back to both local and global communities Discounted FedEx services, flights, hotels, entertainment and car rentals A fun and diverse team within an organization that has been named a Great Place to Work and recipient of several Best Places to Work awards, among others If you think you can deliver on this exciting opportunity, please attach your updated resume when applying.

We thank all applicants and will contact you directly if selected for an interview.