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Product Design Lead, Scotia Digital


This is a Contract position in Ottawa, ON posted July 15, 2021.

Requisition ID: 105900 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

As a Product Design Lead, you will lead our discovery journeys for Scotiabank customers.

The role focuses on leveraging personalization within the financial space to help customers find the right products.

Integrating our commerce platform with other digital properties to create seamless and coherent experiences.

Creating great product discovery experiences from foundational elements like the information architecture, to tactical product pages and campaign experiences.

Exploring how we simplify and demystify the world of financial products in a way that resonates and educates our customers Is this role right for you?

You will be a player/coach, providing oversight to a small working team of between 2 and 6 product design practitioners on the execution of an end-to-end digital experience.

You will be a champion for our customers by providing leadership through empathy and inspiration.

You will build, coach and mentor teams of User Experience Designers at different levels of expertise.

You will partner and collaborate with product management, engineering, marketing, agile, analytics and other key players within the Digital Banking organization to envision and build products that make our customer’s experience useful, engaging and effective while supporting our business goals.

You will drive Lean/agile UX approaches pervasively throughout the product lifecycle; helping designers to become the collaborative glue that facilitates decisions across the dimensions of value, usability, and feasibility.

You will leverage existing communication channels to build relationships, inspire confidence and influence decisions with your key stakeholders.

You will be accountable for people management and day-to-day Design operations and decisions in regard to information architecture, functionality, UX, usability, visual design content development and research needs.

Do you have the skills that will enable you to succeed?

A passion for changing the way people bank and a willingness to live in the future and build what’s missing.

Minimum of 8 years of experience designing software products, 3 of them building and developing high performance design teams in fast-paced organizations (or equivalent demonstrated ability to inspire/coach designers).

Masters or Bachelor Degree in Human Factors, HCI, Design or related fields (or equivalent work experience).

Ability to communicate using rapid visual design techniques.

A natural storyteller with the ability to craft and communicate compelling stories that add clarity and inspire passion in our mission.

A collaborative leader who leverages diversity across disciplines/locations/levels to fuel creativity and innovation in product design.

Thorough understanding of how design, prototyping, and user research meet complex and varied requirements within tight development windows.

Thorough understanding of human-centered approach and methods to design.

Commitment to get things done and willingness to immerse at the tactical level when necessary.

A passion for changing the way people bank and a willingness to live in the future and build what’s missing.

What’s in it for you?

We have an inclusive and collaborative working environment that encourages creativity and curiosity and celebrates success We provide you with the tools and technology needed to create meaningful customer experiences You’ll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world We hire you for your talent
– not just a job
– so you can grow with us.

We’ll equip you for success not only in your role, but also in your career as a whole Dress codes don’t apply here: being comfortable does Our work from home social channel offers weekly virtual yoga, social events, learning opportunities, and contests to share current experiences & promote wellbeing in our new remote environment Access to thousands of online and in-person courses so you can hone your current skills, or learn new ones A competitive rewards package that includes a base salary, a performance bonus, company matching programs on pension and profit sharing, paid vacation, personal & sick days, medical, vision, and dental benefits that start from day one and much more Free shuttle service to and from Union Station , onsite subsidized cafeteria with a chef , and an onsite fitness center Some of our perks & onsite offerings will be offline as we continue to monitor federal and provincial regulations around COVID-19.

Location(s): Canada : Ontario : Toronto Scotiabank is a leading bank in the Americas.

Guided by our purpose: ”for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.

If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.

If you require technical assistance, please click here.

Candidates must apply directly online to be considered for this role.

We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.