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Ottawa – Dispatcher – Ottawa, ON

First Student

This is a Full-time position in Ottawa, ON posted August 11, 2019.

At First Student, our Dispatchers are a constant reflection of our company’s commitment to safety and customer service.

The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line.

At First Student, we are proud to offer: Tremendous Career Advancement Opportunities due to a strong presence across North America Positive and rewarding work environment Responsibilities: Oversees all routes and scheduling of buses Counsels and coaches drivers and monitors Handles heavy phone and radio traffic Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager Serves as primary communication liaison with major contracted customer May handle charter reservations, billing, or driver payroll Provides solutions to drop-off and pick-up problems Handle back-up driver duties or perform miscellaneous clerical duties as needed Completes assignment of special projects Assists with supervision of day-to-day operations Experience and Skills: 3-5 years’ experience Class B License an asset
– mandatory after hire (training provided) Bilingual High school diploma or equivalent Basic knowledge of radio dispatch equipment Excellent communication and customer service skills Ability to deliver under time constraints and deadlines Previous terminal operations, dispatch, or driver experience Computer literate First Student’s commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment you’ll love.

Apply today to join our team First Student is an equal opportunity employer that welcomes a diverse workforce.

We encourage applications from women, persons with a disability, Aboriginal peoples and members of a visible minority