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Order entry specialist Contract

ABB Schweiz AG

This is a Contract position in Ottawa, ON posted September 9, 2022.

Order entry specialist Contract Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ, abilities, ethnicity and generations.

Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

ABB Smart Buildings digitally transforms commercial, industrial and residential buildings for the highest comfort, efficiency, safety and security
– enhancing quality of life in buildings of the future through safe, smart and sustainable electrification solutions, services and products.

This is a temporay mandate of 3
– 6 months full time , 40 hours per week.

Your responsibilities Verify Sales Order accuracy (part numbers, pricing, discounts etc…) for all call-in, fax or email orders.

Participate actively in owning & finding ways to resolve a variety of different issues using several customer support administrative tools.

Work collaboratively with the Customer Service representatives and other fellow internal partners in order to resolve issues in a timely manner.

Perform other related Order Entry responsibilities including Warranty, Sample and Billing Only orders.

Provide recommendations regarding the order entry process and procedures & find ways to improve the effectiveness of the department that will ensure a positive & efficient customer experience.

To be in line with ABB’s core values of safety and integrity, i.e.

take responsibility for your own actions, while taking care of your colleagues and the company.

Your background High School Diploma (or equivalent general education certificate received).

Minimum of 2 years’ experience working in a similar role.

Ability to handle multiple demands, competing priorities, adapt to new ideas and constant changes within an environment with several different customer support tools.

Must be able to work collaboratively in a team environment and also independently.

Experience working within SAP and Sales Force would be considered an asset.

Must possess the ability to write and speak French & English.

Benefits Retirement plan Accident insurance Healthcare plan Wellbeing program More about us We look forward to receiving your application.

If you want to discover more about ABB, take another look at our

“For the 4th year in a row, ABB Canada has been recognized as one of Canada’s top employers by Forbes Magazine and has been ranked 1 within the industry category.

Also named as Canada’s Top 100 Employers, Montreal’s Top Employers, Canada’s Top Employers for Young People, and Best Candidate Experience Award (CandE Award), ABB’s culture and commitment are to provide a caring workplace where everyone collaborates, feels valued, respected, included and supported.

Also committed to ensuring that all policies and practices respect the Employment Equity Program, we aim for our workforce to be truly representative of the four designated groups; women, aboriginal people, members of visible minorities, and/or persons with disabilities.

ABB will provide reasonable accommodation to the applicant with disabilities and encourage applicants to self-identify in the application process.