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General administrator

360Centre360

This is a Part-time position in Ottawa, ON posted October 9, 2019.

Job Description PART TIME ADMINISTRATIVE SUPPORT POSITION360centre360 Philosophy Statement360centre360 is a multidisciplinary therapy centre which offers Physiotherapy, Massage Therapy, Chiropractic and Athletic Therapy treatments with services in both English and French.

360 Centre 360 also offers health and wellness workshops and seminars.360 Centre 360 is an accessible environment for Canadians that want to move towards a healthier state of being and achieve a higher quality of life.Our registered practitioners have specifically been chosen for 360centre360 and they have aligned treatment philosophies.

Every client at 360centre360 will be treated as an athlete – whatever their definition of athlete is.

Whether that be fit enough to play soccer with children, committed enough to run a marathon or athletic enough to win your age group in a triathlon or perform at the Olympics.Position: The Administrative Support position is critical to business success – Particularly in the running and efficiency of the everyday athlete but also to help keep 360centre360 running smoothlyHelp with ensuring a seamless transition to the treatment of the everyday athlete.

You will be trained in using the Electronic Medical Software, JADE (training provided).

You will meet and get to know the practitioners to ensure we form a cohesive team that contributes to growth of 360centre360 and of practitioner knowledge and teamwork.As support of 360centre360 part of your role will be assuring and enforcing the centre philosophy, brand and service protocols both internally and externally.

You will also be a main point of communication between existing as well as new athletes and the practitioners.Roles and Responsibilities° Ensure the space is properly set up so it is conducive to a multidisciplinary environment° Ensuring rooms are set up as required for use by each practitioner° Placement of supplies in a logical and accessible place° Understand the EMR Practice Perfect° Learn to use the therapeutic modalities° Learn how to use the laundry machine° Learn the roles of each discipline to ensure you understand the practice of chiropractic, physiotherapy, massage therapy and athletic therapy.° Meet the practitioners, establish connections.Leadership:° Contribute to the enforcement of the center’s culture and maintain a highly motivated work environment° Promote excellent customer service, and demonstrate a strong customer focused philosophy in all interactions with athletes.° Participate in the development and execution of client communication. Training & Development:° Stay informed on products and their usage° Address any staff concerns with the General ManagerOperations° Ensure proper maintenance of client files, maintain confidentiality of athlete records.° Become proficient user of EMR.° Report low supplies to General Manager in a timely manner to ensure replacement before stock runs out.° Assist with daily laundry, cleanliness of clinic, sanitation of beds.° Abide by all regulations, by college, associations, Insurance companies and government policies.° Contribute to the enforcement of the center’s culture and maintain a highly positive and motivated work environmentBusiness contributions° Helping maintain the strong relationships with our employees, clients, practitioners, and partners° Follow up with cancellations and no-showsMarketing Support:° Promote excellent customer service, and demonstrate a strong customer focused philosophy in all interactions with athletes.° Participate in the development and execution of client communications.° Support on-line and in-person promotional events and marketing initiatives.Qualifications:Customer Service experienceExperience using MS Office suite (Word, PowerPoint, Outlook, Excel)Experience using JADE would be considered an assetExperience with digital marketing/social media marketing would be considered an asset.Previous experience in a therapy clinic would be considered an asset.Ability to work in French is an asset.Post-secondary education would be preferred.