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Customer Engineer-O365

Microsoft Canada

This is a Contract position in Ottawa, ON posted May 13, 2021.

Do you have a passion for Cloud Services?

Do you love to solve problems and help improve the quality of Microsoft’s products?

Are you customer obsessed and have a growth mindset?

If so, this is a great opportunity for you.

Microsoft Canada is looking for a Cusotmer Engineer.

In this role you will be working with customers and partners building, deploying, operating and optimizing large complex enterprise environments.

You will also be responsible for customer satisfaction, deployment, adoption and support of enterprise Microsoft deployments.

As a Customer Engineer you will be a key, deeply technical resource for the customer, primarily focused on delivering proactive services such as education workshops, delivering assessments and providing tailored guidance to remove technical blockers for customers.

Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution.

The role can include a mixture of short and long-term customer engagements and can be delivered either remotely or on-premises.

Microsoft is on a mission to empower every person and every organization on the planet to achieve more.

Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.

In doing so, we create life-changing innovations that impact billions of lives around the world.

You can help us to achieve our mission?

Microsoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and support offerings.

To this end, Microsoft invests in a dedicated Customer Success team that will help Microsoft customers successfully realize their business outcomes.