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Commercial tire service agent

Randstad Canada

This is a Full-time position in Ottawa, ON posted August 8, 2019.

Our Client in the Commercial Automotive Industry is looking for an experienced Commercial Tire Service Agent!

Work for an expanding company with lots of resources, and have the opportunity to learn and grow with industry leaders!

As a Commercial Tire Service Agent you will be responsible for handling inbound calls about commercial-grade tires and helping to book service calls for various clients.

You’ll also have to create service orders and help facilitate the customer relationship management process.

This is a great role for anyone looking for a change of pace from a hectic heavy auto industry position!Job summaryPrepare work orders for all sales and service transactions and give them to the Technicians.Take ”service call” telephone requests, write up work orders and dispatch Tire Service Techs.Invoice all product and service sales, once work is completed.Handle sales and service requests at the counter by telephone, facilitating superior customer service techniques.Monitor all service activities and appointments to ensure that work is completed in a timely manner.Work with other retail and commercial service advisers under the guidance of the store manager. AdvantagesYou’ll have access to a Group Benefits Package as well as an Employee Purchase Discount program!Enjoy paid training and a competative salary (plus small commissions)This is a permanent 44 hr/week position! QualificationsQualificationsPrevious experience in commercial tire (heavy truck) and automotive industry is required.Previous experience with manufacturer’s national account billing (asset).Previous experience in a leadership position.Valid Driver’s License.Computer literate.Strong communication skills. Carine,Erin,Sebastien Randstad Canada Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada.

As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.