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Bilingual Administrative Assistant, National Affairs


This is a Contract position in Ottawa region, ON posted May 4, 2018.

Posting Job Description

CFIB takes direction from more than 110,000 members in every business sector nationwide, giving independent business a strong and influential voice at all levels of government supporting them with the tools, advice and resources they need and providing them with exclusive savings and services.

We are looking for you to help us deliver on our mission!

We have an exciting opportunity for a permanent, full-time Administrative Assistant, National Affairs supporting our federal affairs from our Ottawa office. In this role you will report to our Vice-President, National Affairs.

Highlights of Main Responsibilities

  • Handle general administrative work including;
  • answering incoming calls and respond to general inquiries,
  • photocopying and filing,
  • complete expense reports, book and coordinate travel arrangements.

Assist the national legislative team with the creation and communication of various legislative documents such as reviewing report data, preparing Excel graphs and PowerPoint presentations, proofreading, etc. Assist with drafting and posting content on CFIB Website for National Affairs content. Handle various office management related tasks such as paying invoices, ordering office supplies, liaising with building maintenance,coordinating office team meetings and ensuring the office and equipment is well maintained. Assist the legislative team in researching and compiling information on certain topics when needed. Answer general telephone inquiries from members about CFIB services or various federally regulated topics. Transfer more complex inquiries to the appropriate team. Update customer management systems (CRM) and Shop Small Biz (SSB) directory as needed. Coordinate and carry out mailings to MPs and other external stakeholders. Translate and review internal documents in English or French. Create, format and maintain shared document libraries. Reach out to CFIB members from time to time to solicit their interest in doing media, to gather information or to inform them of upcoming events. Participate in special or ad-hoc projects and perform other duties as assigned Work collaboratively with team members from various CFIB offices or teams.

Qualifications Highlights

  • Post-secondary degree in administration or a related field in combination with relevant work experience.
  • Minimum of 3 years of prior experience in an administrative role.
  • Experience in a customer service role is an asset.
  • High degree of proficiency with Microsoft Office suite is required, including Outlook, Word, PowerPoint and Excel.
  • Must be fluent in both English and French.
  • Excellent and professional written and verbal communication skills in English and French.
  • Knowledge of CRM systems or SharePoint is an asset.
  • Able to work independently and equally effectively as part of a fast-paced team.
  • Proven organization skills, ability to work with changing priorities and deadlines.
  • A solid team player with excellent customer service, interpersonal and problem solving skills.

We have a great team in our Ottawa Office and an informal but highly professional and collaborative environment. We are conveniently located in close proximity to Parliament and have easy access to OC Transpo.

As Canada’s largest association of small and medium-sized businesses, CFIB is in business to provide them with the resources they need, give them more value, and have their voice heard at all level of governments.

Be a part of the solution and apply today!

CFIB is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation, we will work with you to meet your needs.

How to Apply