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Night Manager

GDI Services aux immeubles

This is a Contract position in Ottawa, ON posted June 29, 2018.

Night Manager / Manager on Duty

About Us

GDI is a Canadian company with a national presence. We have 90 years of experience in the facility services industry. We are a Canadian managed and operated company that has expanded into the United States. We provide customizable integrated facility services with innovative quality control measures and reporting techniques to thousands of facilities across North America.

This post can include or not all the responsibilities mentioned below.

POSITION SUMMARY :

Night Manager will represent the Management during the night. The Night Manager also assists the Front Office Manager in all aspects of the department including but not limited to operations, planning, budgeting, staffing and payroll in accordance with hotel policies and procedures.

The Night Manager provides leadership and support to all members of the Front Office and enforces the Hotels Standards of Excellence in all areas supervised.

  • Manage and monitor activities of all employees in the Front Office department making sure they adhere to the standards of excellence and to the guidelines set in the employee handbook, policies and procedures, coaching, training and correcting where needed.
  • Direct and oversee all operations during the night shift
  • Conduct Briefing for all staff during Night Shift.
  • Act as manager on duty in the absence of the Front Office Manager dealing with complaints, problem solving, disturbances and any other issues that may arise.
  • Manage the night shift in the department ensuring all employees perform the tasks assigned to them and coordinate Front Office activities with other departments.
  • Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, assigning nightly work, conducting training, conducting counselings and evaluations and delivering recognition and also reward.
  • Must be able to perform the full night audit if needed.
  • Should Show Initiative, Problem Solving, Staff Training, Team Leading.
  • Be aware and able to enforce all fire-life-safety procedures. 
  • Remain current in all updates with regards to new procedures and training. 
  • Report any suspicious persons, activities and/or hazardous conditions to the Security department and/or the Front Office Manager.

PREREQUISITIES:

Must be able to communicate in English writing and speaking, French is a valuable asset.

Graduates bachelor degree and/or diploma.

Computer Knowledge and experience in MS office programs.

Previous Front Office experience in supervisory/management

If Interested please send your resume to jobs.gatineau.ottawa@gdi.com with the title of the position you’re interested in

Skills Required

  • Education level: None
  • Work experience (years): None

Package

Salary: N/D

How to Apply