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Bilingual Service Manager – Automotive Dealership

excelHR

This is a Full-time position in Ottawa, ON posted December 12, 2018.

Bilingual Service Manager is required for a heavy automotive dealership in the Ottawa area. This successful brand has 3 locations across Gatineau and Ottawa with plans for expansion in 2019. Representing a world class brand, our client is retailing the fastest growing and best selling truck in Canada the past 5 years running. There is an opportunity for a full time, permanent Service Manager.

Roles and Responsibilities

  • Manage the branch operations by ensuring exemplary customer experience is provided to all internal and external contacts.
  • Prepare and organize schedules of service technicians as required
  • Ensure that a culture of sales, customer service, safety and compliance exists every day at the branch
  • Provide leadership, training and coaching for all branch employees.
  • Act as liaison among the various departments of the Company, including other branches.
  • Provide service to existing customer accounts
  • Resolve inquiries related to customers, shipping and billing, and address any questions and / or concerns
  • Perform other duties and responsibilities, as required.

Qualifications and Experience

  • Minimum of 5 years of supervisory experience in the heavy automotive industry is highly favorable.
  • Valid driver’s license.
  • Knowledge of basic maintenance and mechanics would be an asset.
  • Strong leadership, management, and interpersonal skills to effectively supervise a diverse staff and interact appropriately with all customers and employees.
  • Result-oriented with effective time management, and organizational abilities; must be able to schedule and prioritize work for self and others.
  • Fluently bilingual

For more information please call Basheerah on 613 230 5393 or apply today!

Skills Required

  • Education level: None
  • Work experience (years): 3-5 years

Package

Salary: 70000.00-75000.00$ per year