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Returns coordinator

Ovation Logistics inc.

This is a Full-time position in Ottawa, ON posted February 6, 2019.

What are we looking for?

Do you constantly work to exceed expectations? Do you want to take your career to the next level? Join a company who is dedicated to exceed expectations and bring the customers experience to the next level. We are currently looking for a Returns coordinator to join our team.

Who are we?

As a national leader in home delivery logistics for furniture and appliances, Ovation’s mission is to make every effort to deliver the best customer experience possible on behalf of large national and international retailers, online retailers and retailers. Supported by the most experienced team, as well as the latest and most reliable technology in the industry, we handle more than 850,000 deliveries annually across Canada through more than 60 distributed service points, from one ocean to another. Customer satisfaction is our main objective and put us proudly at the top of the industry.

Key challenges

– Is responsible for unloading or loading trucks when they arrive at the delivery dock;

– Ensures the receipt of the goods and verifies if the delivery note of the pieces received agrees with the order form for the requested pieces;

– Validates and inspects the quality of the products received and ensures their compliance;

– Verifies that the returned products match the returns documents (models, quantities, serial numbers);

– Performs reception in our computer system of repairs and returns;

– Performs the classification in the warehouse of the goods received, informs the dispatcher of the receipt of goods and keeps the inventory up to date;

– Willingly performs any other related task.

Education
– DEC or AEC in Logistics or in a relevant field;
– Relevant experience can be considered equivalent to education.

Experience
– Have at least one (1) year of experience in a related field.

Specific knowledge
– Knowledge of inventory control an asset;  
– Certification course for driving the forklift.

Key Skills
– Proven ability for organisation and autonomy;
– Initiative and is meticulous; 
– Priority management skills;
– Team spirit and aptitude for communication.

Schedule from Monday to Friday 7h30 to 16h30

Skills Required

  • Education level: None
  • Work experience (years): None

Package

Salary: N/D