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Organizational Change Management

CGI Group

This is a Contract position in Ottawa, ON posted May 12, 2022.

Position Description:

Must be eligible for an enhanced security clearance ( i.e. 5 years in Canada)

Our employees work in a dynamic, fast-paced environment where they work closely with our internal and external vendors. We are on the cutting edge of technology, exploring exciting areas of our clients and our business while keeping up the standard of being leaders in the industry.

Your future duties and responsibilities:

• Oversee the development of change management strategies and plans to support complex IT and business programs and projects
• Develop and execute actionable and targeted change management plans, including a communication and engagement plan, sponsor roadmap, training plan, risk mitigation plan and resistance management plan
• Apply a structured change management approach and methodology to change caused by projects and change efforts
• Develop a clear understanding of the goals of the change program, and the team leading the change, to shape messaging and articulate the value of the change, tailored to the needs of key stakeholders
• Work with leadership teams and the change management practice to integrate change management activities into the overall project, and departmental plans
• Engage influential and impacted stakeholders in the development of change management plans, ensuring strategic alignment and meetings stakeholders where they are at.
• Partner with key stakeholders across the Bank to support the execution of specific engagement strategies and plans
• Identify potential risks and anticipated points of resistance and develop specific plans to mitigate or address the concerns
• Conduct organizational change readiness assessments, evaluate results, and prepare reports
• Be an active and visible coach to those participating in the program
• Create and manage measurement systems to track the adoption, utilization, and proficiency of changes
• Throughout the change, assess the effectiveness of the plan and adjust it to respond to opportunities and challenges, as they arise
• Identify resistance and performance gaps, and work to develop and implement corrective actions
• Create and enable reinforcement mechanisms and celebrations of success
• Prepare and research reports, briefings, and presentations, and provide guidance and education on organizational change methodologies
• Other related activities and deliverables as required

Required qualifications to be successful in this role:

• University Degree or College Diploma
• A minimum of five (5) years of recent relevant work experience in organizational change management, communications, and training
• Demonstrated experience working with scrum teams and delivering change management services in an agile environment or with an organization going through an agile transformation
Additional Qualifications The following will also be considered:
• Demonstrated experience working with data and information programs/projects
• Demonstrated advanced knowledge of organizational change principles, approaches, and methodologies (e.g. ADKAR)
• Demonstrated ability to coach at all levels of an organization
• Demonstrated experience facilitating virtual meetings and workshops
• Demonstrated experience in developing strategic communications and working in collaboration with communication teams to provide effective communications through a variety of methods
• Demonstrated ability to develop effective presentations and present information clearly and concisely
• Change Management Professional (CMP) Certification and/ or Prosci



  • Change Management
  • Organization Dev & Change Mgmt
  • Process Analysis

What you can expect from us:

Insights you can act on

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees ”members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today – one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI – where your ideas and actions make a difference.