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Manager, Global Compliance, Issues Management


This is a Contract position in Ottawa, ON posted June 17, 2021.

Requisition ID: 98582 Join the Global Community of Scotiabankers to help customers become better off.

Purpose Contributes to the overall success of the Issues Management Team, Enterprise Compliance in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.

Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Accountabilities Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

Directly accountable for oversight function of Compliance Issues Management with a goal to remediate compliance issues in timely fashion in accordance with regulatory expectations and industry best practices.

Conducts ongoing reviews of information in the Issues Management system to monitor and gather applicable data for reporting on Regulatory Reviews (examinations).

Ensures accuracy, completeness and timeliness of data collected.

Manages the end-to-end process for areas not supported through the Issues Management system, i.e.

manages the collection and validation of data provided by those areas into the Issues Management system.

Provides reporting and analytical support for the preparation of dashboards and formal presentations within Global Compliance.

Prepares periodic management summary reports on regulatory events for the Business Line stakeholders within Global Compliance.

Provides assistance with ad hoc requests for reports and/or analysis to support issues management life cycle oversight function, as required.

Conducts ongoing analysis of information to support monitoring of the quality of compliance Issues Management data and inform stakeholders on metrics performance and insights
– as required.

Manages the development, administration and maintenance of the Reporting supporting Issues Management life cycle and database supporting the current system.

Acting consultant in the development and maintenance of training materials.

Assists with administrative control and support of internal SharePoint sites, maintenance of the Issues Management SQL database, etc.

– as required.

Understands how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, privacy risk and conduct risk, including but not limited to responsibilities under the Regulatory Compliance Risk Management Framework, and the Guidelines for Business Conduct.

Champions a high performance environment and implements a people strategy that attracts, retains, develops, and motivates their team by fostering an inclusive work environment; communicating vison/values/business strategy and managing succession and development planning for the team.

Education / Experience Post-secondary education with relevant experience in the financial services industry with emphasis on life cycle of Issues Management, preferably within a business line, regulatory compliance, operations, technology, audit or risk management function.

Ability to operate in a high performing, flexible and small team environment.

Strong knowledge of banking regulations, products & services, technology, risk management and operations in a global setting, including a solid understanding of compliance reporting requirements.

Strong analytical skills and proven ability to communicate clearly and effectively both verbally and in writing.

Extensive experience using Microsoft Excel and PowerPoint.

Experience in managing several ongoing assignments and competing priorities concurrently.

Previous audit, compliance, project management, quality assurance and/or risk management experience.

Spanish fluency an asset, but not necessary.

LI-CP1 LI-JB1 Location(s): Canada : Ontario : Toronto As Canada’s International Bank, we are a diverse and global team.

We speak more than 100 languages with backgrounds from more than 120 countries.

Our employees are committed to a superior customer experience and use the Bank’s six guiding sales practice principles to ensure they act with honesty and integrity.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.

If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.

If you require technical assistance, please click here .

Candidates must apply directly online to be considered for this role.

We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.