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administrative assistant


This is a Full-time position in Ottawa region, ON posted November 3, 2017.

Job: Patient Care Coordinator

– Administrative Assistant

HearCanada is a growing company that provides the highest quality of hearing healthcare to our patients.

With over 230 offices in the US and Canada, HearCanada offers:

Full time employees ongoing training. In addition, we have a wonderful benefit package that includes not only health and dental, but a RSP company matching program, long term disability, life insurance and liability coverage, paid holidays and lucrative vacation policy.

Key Responsibilities:

  • Manages clinic schedule to ensure efficient and expedient patient care for walk-in appointments, scheduled appointments, and potential customers.
  • Uses CMS to maximize center efficiency by setting appointments, scheduling provider availability, scheduling center availability, updating patient information, physician information, and entering and tracking orders/invoices.
  • Communicates effectively via telephone, e-mail, and postal mail with patients and potential customers.
  • Works within a team environment with other members of the center staff to achieve goals established by Regional and Main office management.
  • Maintains a clean, inviting, and friendly environment within the clinic for customers and potential customers.
  • Maintains detailed and accurate records of cash and bank deposits, inventory, and call activity.
  • Maintain basic knowledge of hearing instrument function and troubleshooting.


  • 1-2 years experience in a patient care coordinator role or a similar patient administrative assistant position
  • High School Diploma or equivalent
  • Basic Microsoft Office Skills (Word, Excel, PowerPoint, Outlook) – Willingness to learn and use new computer programs/applications_
  • Ability to process high volume data entry – Ability to pay close attention to detail with a high degree of accuracy – Ability to work quickly, accurately and independently in a fast paced environment
  • Basic or advanced written communication skills
  • Experience interacting with customers/clients
  • Travel not required

How to Apply