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Manager, Client Services (Healthcare)

excelHR

This is a Full-time position in Ottawa, ON posted June 12, 2018.

Our private sector client is looking for an experienced individual to lead in managing client care and family relations. If you are interested in a long term opportunity, please apply today!

Roles and Responsibilities
• Manage and delegate authority and is responsible for service and program management
• Regularly monitor and analyze the effectiveness of all components of service delivery
• Promote family/client satisfaction and continuous quality improvement
• Plan, direct, coordinate, and supervise the overall care program for clients within the organization
• Participate in Care Conferences as needed, meet with families to resolve problems/concerns/complaints
• Ensures the annual renewal of all organizational consent/liability forms as well as the annual license reviews with the corresponding Ministry are meeting organizational standards

Qualifications and Experience
• A Bachelor’s Degree in Business and/or Health Administration
• Experience in organizational management and/or developmental services
• Demonstrated leadership ability with comprehensive knowledge of change management procedures
• Proficiency in a second language would be considered an asset

Education and Certifications Bachelor’s Degree

Skills Required

  • Education level: University
  • Work experience (years): 6-9 years

Package

Salary: N/D

How to Apply