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SuMO IT Solutions: Servicenow Solutions Architect

SuMO IT Solutions

This is a Full-time position in Ottawa, ON posted February 14, 2021.

About SuMO Enterprise Service & Operations Management is what we do.

All day.

Every Day.As the First Canadian-owned ServiceNow ELITE Services & Sales partner and Authorized Training Partner, we’ve been steadily growing for years and aren’t slowing down yet!

With ServiceNow having 2 major releases a year & 9 solution areas, we have multiple projects going all the time and you can be assured that your skills will be tested and honed.We look forward to welcoming applicants from Toronto, Calgary, Ottawa, Montreal and other parts of Canada!

Position Overview The Solutions Architect is responsible for the delivery of the technical deliverables in assigned engagements or projects.

The Solutions Architect works as a team member along with the Engagement Manager and the client’s project team and has the overall responsibility to drive the completion of deliverables on time and within budget.Job ResponsibilitiesServe as a visionary, thought-leader, and platform evangelistEducate, guide, inspire and influence prospective customers on what is possible in ServiceNowPartner with the sales organization in the qualification of customer needs through discoveryHelp clients get excited about how a transformation can impact their businessCreate partnerships with clients and build relationshipsAdvise on business process and service management best practicesParticipate across the sales lifecycle on acquiring strategic customersDemonstrate the product, both standard and tailored, to prospects and existing customers,Scope and develop proposalsRepresent SuMO at industry events like user conferences, trade shows, analyst updates, webinars, and marketing eventsForge strong relationships within the ServiceNow organization and community to collaboratively serve the needs of current or potential clientsPull out innovations post-project for IP developmentHelp build out internal Pre-Sales best practicesJob RequirementsDeep and broad knowledge of the ServiceNow platform (3+ years) and the ServiceNow certifications requiredHRSD, CSM and ITBM experience is a strong asset.3+ years experience in Pre-Sales and/or experience in implementing ServiceNow and/or being the platform owner for a customerServiceNow Sys Admin certification, plus the SOLVE accreditationExperience working in a consultative environment where listening and collaboration are keyAbility to take ambiguous requirements and construct a logical approach to clientsPersuasive ability to paint a vision and inspire others to that visionStrong sense of urgency and deadline-orientationAbility to work with ambiguityIndependent worker who is accountable for owning things end-to-endExceptional presentation and articulation skillsExceptional verbal and writing skillsService Management industry experienceExperience with scoping and proposal developmentWhat’s in it for you?We’re different.

We recognize that you have opportunities in front of you but here’s what makes SuMO different and a great place to work: Elite Partner status What does this mean for you?

It means that you get to work with large global customers on cutting-edge projects.

It also means that you get to be on the cutting edge of technology and solutions – not just doing the same thing every dayA collaborative team – With experts across the country providing support for you so you know that we will have your back.Investment In YOU We will ensure that you are equipped with everything you need in terms of Training, Certifications, and Accreditations so that you positioned for success at SuMO and for your career ahead.Benefits & Culture– Competitive compensation including Profit Sharing.

Work-life balance is also important to us as is hanging out with your colleagues at company events.

If this sounds like it could be a home for you, send us your resume.

We’d love to talk.