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Product Designer

Bank of Montreal

This is a Part-time position in Ottawa, ON posted March 21, 2023.

Hybrid role.

Please include your portfolio with your application.

This is a temporary 15 month contract Brings design expertise and discipline to understanding users’ needs, creating new solutions and solving problems focused on how customers and employees engage with our products.

Works on a variety of stakeholders and initiatives to support user experience improvements across multiple technologies and properties such as web, mobile, tablet applications.

Ensures consistent application of BMO’s design system standards.

Provides advice and guidance to assigned business/group on BMO design rationale, user experience perspective, and user-centered design practices.

Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.

Provides advice and guidance to assigned business/group on implementation of solutions.

Provides input into the planning & implementation of new digital platform enhancements including scoping of new projects and proposed design deliverables.

Builds effective relationships with internal/external stakeholders.

Breaks down strategic problems, and analyses data and information to provide insights and recommendations.

Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.

Reviews and approves the work of other designers as required.

Stays informed of changes and trends in the creative and design community to enhance skillset over time and brings new ideas/perspectives to BMO.

Develops knowledge related to design and / or area of design specialty e.g.

User Experience Design (UX Design), User Interface Design (UI Design), Visual Design, User Design Research and Design Operations.

Prototypes ideas to share concepts and learn from users.

Supports the development and application of the established BMO design and measurement framework to set design direction and create design consistency.

Supports user experience research activities e.g.

usability testing, persona development, journey mapping, surveys, etc.

Develops an understanding of the digital solution design interactions and user flows for the user experience in order to design solutions options.

Presents design concepts at stakeholder review meetings and engages in a friendly critique session in order to come up with a great design.

Collaborates with internal & external stakeholders to support planning, implementation and sustainment of the design operations.


other design partners, researchers, digital product owners, technology partners.

Analyzes data and information to provide design insights and recommendations e.g.

industry best practices, client feedback, new vendor offerings, competitor practices, website, process and business metrics.

Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.

Executes routine tasks such as service requests, transactions, queries etc.

within relevant service level agreements.

Plans, conceptualizes, designs & executes key design elements and design solutions as required to meet overall project timelines to execute business strategy e.g.

communications content, visual designs, mock-ups, prototypes, screens, workflow, wireframes, campaigns, etc.

Implements existing design patterns, style guides, and accessibility guidelines, while contributing to their continuous improvement.

Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.

Exercises judgment to identify, diagnose, and solve problems within given rules.

Works independently on a range of complex tasks, which may include unique situations.

Broader work or accountabilities may be assigned as needed.

Qualifications: Typically between 3
– 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.

Degree in Computer Science, Interaction Design, Graphic Design preferred.

Knowledge of web and mobile app design.

Knowledge of User Experience / User Interface principles and best practices, user research techniques.

Experience working within cross-functional teams, and using lean/agile design practices.

Proficient with design software such as Figma, Axure, Adobe Creative Suite, etc.

Familiar with capabilities of front end technologies (HTML, CSS, Java Script).

Technical proficiency gained through education and/or business experience.

Collaboration & team skills
– In-depth.

Analytical and problem solving skills
– In-depth.

Influence skills
– In-depth.

We’re here to help At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life.

It calls on us to create lasting, positive change for our customers, our communities and our people.

By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact.

We strive to help you make an impact from day one – for yourself and our customers.

We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs.

From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

BMO is committed to an inclusive, equitable and accessible workplace.

By learning from each other’s differences, we gain strength through our people and our perspectives.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate.

Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property.

BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life.

Everywhere we do business, we’re focused on building, investing and transforming how we work to drive performance and continue growing the good.

Who we are We’re proud to be fueling growth and expanding possibilities for individuals, families and businesses.

More than 12 million customers count on us for personal and commercial banking, wealth management and investment services.

As the 8th largest bank, by assets, in North America, we help our customers make the most of their money.

In Canada, the United States and across the globe, we’ll continue to build, invest and transform to drive performance that serves the good that grows.

Bank of the West job opportunities can be found here .

Bank of the West is a trade name used by BMO Harris Bank N.A.

Banking products and services are subject to approval and are provided by BMO Harris Bank N.A.

Member FDIC.