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Support/Stabilization Engineer (C# .Net)

Randstad Canada

This is a Contract position in Ottawa, ON posted August 11, 2019.

Our large enterprise Ottawa based client seeks the services of a Software Stabilization and Support Engineer.

The contract will be 12 months in length (to start), but will almost guaranteed to be extended multi-year.

Candidates must possess Government of Canada Enhanced security clearance (or be eligible for it
– having lived and worked in Canada for the past 5 years consecutively).

The Stabilization and Support Engineer will work to support our client’s POS solutions that run on WPF, UWP, iOS, and Android.

They will be responsible for addressing defects, minor enhancements, and inquiries/questions on the software platform.

They will be part of a 24x7x365 support team with on-call responsibilities on a rotational basis.

Duties and Responsibilities
• Troubleshooting, debugging and resolving technical issues
• Working directly with client technical contacts
• Addressing client ”Tier 3” / level questions and inquiries on POS solutions
• Assist with training client Tier 1/Tier 2 resources on troubleshooting and requirements for escalating to Tier 3
• Writing knowledge base articles on troubleshooting
• Working closely with product management and product development to escalate core defects or issues
• Writing Unit Tests
• Utilize best practices and design patterns to write clean, efficient code.

• Performance tuning applications
• Participating in code reviews
• Other ad hoc duties as assigned Experience
• A degree in Computer Science or related discipline from a recognised 3rd level educational institution.

• Minimum 2 years’ experience working in a similar role or in software sustaining engineering
• A strong knowledge of Microsoft .NET framework and specifically C#.

• Experience of full project lifecycle
• Experience in POS development with peripheral integration (desirable)
• Data driven UI architecture (desirable) Other Requirements
• Ability to work after hours on an on-call/rotational basis to address critical issues as part of 24x7x365 support If you are interested in learning more about this role please submit your résumé to Randstad Technologies at www.randstad.ca under job posting 2175725PROEN for immediate consideration.

Randstad Professionals Canada Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada.

As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.