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Regimbal Awards and Promotions: Account Manager/Customer Service

Regimbal Awards and Promotions

This is a Full-time position in Ottawa, ON posted July 12, 2021.

If you enjoy working with creative, passionate, and highly motivated professionals, join our team!Régimbal Group customers rely on us for innovative products and services to engage their employees, clients, and members.We work together to create strategies and make products used to increase brand recognition, reward loyalty & retention, generate sales, and strengthen customer relationships.What You’ll Bring To The TeamA positive, pitch-right-in attitude and motivation to help every customer find what they needFantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest daysGreat communication with customers and teammatesA desire to cultivate customer relationships and create your own client baseA commitment to deliver the best possible cycling experience for each customerResponsibilitiesEstablish, develop and maintain positive business and customer relationshipsUnderstand and assess current and prospective clients needsKeep up-to-date with products and servicesPresent, promote and sell products/services to existing & prospective customersPerform cost-benefit and needs analysis of existing/potential customers to meet their needsExpedite the resolution of customer problems and complaints to maximize satisfactionCoordinate sales effort with team members and other departmentsIdentify new sales opportunities & trends in the marketSkillsBilingual (French and English)High level of communication skills to cater to any personalitiesHighly motivated to perform and outdo yourselfHigh level of selling and negotiation skillsCreative way to approach situationsHigh attention to detailTime management expertEfficiently multitask under pressureTechnology proficient, particularly with G suite (Google Drive Excel, Word)Quick learner Compensation: Salary + CommissionOther: Group Benefit PlanAbout Régimbal GroupHeadquartered in Ottawa, the Régimbal Group is a family-owned and operated company that has built its reputation on quality products and services for over 95 years.

Specializing in multiple facets of printing, engraving and custom apparel, we are the leading supplier of promotional items and trophies.