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Customer service representative

Northwest Christian Child Care

This is a Full-time position in Ottawa, ON posted November 27, 2019.

Job Description Are you someone who can speak English fluently?

Do you want to growyour career in Customer Service and Administration?

Then we have theperfect job for you!In this position, you will be responsible for handling a high volumeof incoming calls and emails in a professional manner.

You will assistcustomers with any questions they might have about their shipments orthe product that is being offered.

We are seeking individuals withstrong communication and an ability to work well in a fast-pacedenvironment.

Advantages: 1200$ weekly Monday to Friday 9 AM – 5:00 PM Great team environment Long term contract opportunity with the chance to become permanent.Responsibilities: Manage reports and internal database as required Process claims for customers and administers refunds as required Handling all incoming calls and emails on a daily basis dealing withclients and internal departments on a daily basis.

Accurately handle customer requests and enter items into theinternal software.

Work with internal departments on a regular basis in order to ensurethat information gets conveyed to all parties.

Processing payments online and updating information for customers ontheir account.Qualifications: Strong attention to detail and ability to work without directsupervision Ability to work well in a team environment Experience in the pharmaceutical industry would be an asset.

Company Description Christian child care center with over 30 years serving Columbus families.