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Customer service representative

Bytown Fences and Decks

This is a Full-time position in Ottawa, ON posted October 7, 2019.

Job Description We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.This is a full-time temporary position through 20-Dec-2019, with possible full-time employment after that.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and servicesSupport office administrative processes​Qualifications:Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skills Company Description Bytown Fences and Decks was founded in 1989.

We are Ottawa’s largest residential fence and deck sales and installation company.

Acquired by Value Factor Inc.

in May of 2019, we are building a strong team that will help the company grow.

Integrity and ethics come first here.

This is a great time to join a high-potential business during the early stages of its strategic growth.