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Customer Service- Manager


This is a Contract position in Ottawa region, ON posted May 22, 2018.

Job Description

Currently our company has had 23 straight months of growth, which means we have more clients to serve and not enough representatives to help them.

This is why we are recruiting for the Executive Management path where individuals will learn our business practices and they can help us open more offices to serve our clientele properly. Our management program consists of a one year training/mentorship program with one of our top Regional Managers or VPs.

We were just recently ranked 11th on the Top 100 Companies to Work For, by Seattle Magazine, #24 Happiest Place to Work on Forbes and ranked in the top 20 places to work in 8 states. Our company is growing and we need well organized, open-minded candidates with integrity to help further our growth.

This role is perfect for those that share our Platinum Rule philosophy – do more for others than you would have them do for you

– and those who want to give back to others. Here you will work in an innovative and empowering environment where you promote yourself. Candidates should also be organized, responsible, quick learners and willing to change and be mentored by a team of leaders who are passionate about our business.


  • 1-3 years of customer service experience
  • Ability to do face-to-face meetings with clients
  • Ability to multi-task
  • Ethical and honest business practices
  • Coachable
  • Looking for a career instead of just another job

We offer:

  • Opportunity to learn and grow under seasoned professionals
  • Weekly pay
  • Bonuses
  • Health Insurance reimbursement
  • Life insurance
  • Retirement Plan

Our company is looking for candidates like you to start a career with our company. Here, we know that potential cannot be determined by a cover letter or resume, and believe in giving people the chance to work hard and grow into the leader they always knew they could be.

Company DescriptionWhy Us?

We are the Best Company to Work for. In 2017, we were named among Washington’s Best Companies to Work For by Seattle Business Magazine and the Puget Sound Business Journal.

We are Fun. We take our work seriously, but never ourselves. We have a casual work environment.

We are growing– We have doubled in the last three years, plus finished out 2017 as our biggest year yet!

As we grow, the more opportunities open up for our team.

We work as a team. Our work environment is open and collaborative. Everyone is empowered to "own" their job and we don’t micro-manage. Initiative is encouraged and rewarded so you can run with your ideas.

We promote from within. Seriously. All our managers and even executives started in entry-level jobs across the company. We encourage career development. Our practice of cross-training supports lateral and vertical career moves.

We have a good culture. We care about each other and encourage each other. We also have fun on a regular basis. Seasonal parties, pizza lunches and employee awards are part of our rhythm.

We help our people grow. Personal growth and professional development is more than a mantra. We give our team members new opportunities to learn at each step. We also let people focus on what they are good at.

Why You?
Do you like to take ownership and initiative? Do you enjoy figuring things out? Do you feel good when you help someone? Do you like to talk with people and can you establish rapport easily? Do you have common sense? Are you are decent at math, good at excel and generally fast on the computer? Do like working hard and getting results? If you can honestly say yes to most of these questions; and a fast-paced and sometime chaotic work environment doesn’t stress you out. . . you may be a good fit!

How to Apply