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Call Centre Agent

excelHR

This is a Full-time position in Ottawa, ON posted September 24, 2018.

Our client, located Downtown Ottawa, is seeking an inbound call centre representative for their busy environment. The expectations are as follows:

Roles and Responsibilities
Provide effective and efficient customer service to members, applicants and the public over the phone, in person and at the customer service desk, or by e-mail
Respond to customer inquiries and requests by relaying clear, accurate, and complete information related to application, examination, registration, renewal and other services to members and applicants
Greet visitors, process payments, accept correspondence, receive and dispatch courier packages, review and distribute correspondence
Monitor and report trends, participate in special projects as required

Qualifications and Experience
Minimum 1 year experience working in a Call Centre environment
French is a HUGE asset
Please send English only resumes to Nicole.Preston@excelHR.com

Skills Required

  • Education level: None
  • Work experience (years): None

Package

Salary: N/D

How to Apply