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Call Centre Agent

excelHR

This is a Full-time position in Ottawa, ON posted November 18, 2018.

Our client, located at Blair Station, is seeking an inbound call centre representative for their busy environment. The expectations are as follows:

Roles and Responsibilities Provide effective and efficient customer service to members, applicants and the public over the phone, in person and at the customer service desk, or by e-mail Respond to customer inquiries and requests by relaying clear, accurate, and complete information related to application, examination, registration, renewal and other services to members and applicants Greet visitors, process payments, accept correspondence, receive and dispatch courier packages, review and distribute correspondence Monitor and report trends, participate in special projects as required

Qualifications and Experience Minimum 1 year experience working in a Call Centre environment Experience
Please send English only resumes to Nicole.Preston@excelhr.com

Skills Required

  • Education level: None
  • Work experience (years): None

Package

Salary: N/D