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Bilingual Customer Service Representative – Manufacturing

excelHR

This is a Full-time position in Ottawa, ON posted November 6, 2018.

A Customer Service opportunity exists with a well established glass manufacturer in the Stittsville area. The role coordinates internal resources and company abilities in order to respond quickly to customer needs and to implement proactive corrective actions as needed to ensure a high level of customer service and customer satisfaction. Our client has an excellent reputation for a high attention to detail and exceeding customer expectations. The ideal candidate will be forward thinking and be able to challenge the status quo to deliver the best possible customer service. Roles and Responsibilities:

  • Communicate with customers through phone, e-mail and fax as required
  • Assist customers on tracking and expediting orders as required
  • Coordinate deliveries with customersEntering orders into an ERP system
  • Placing purchase orders for productsLog customer complaints

Qualifications and Experience:

  • Demonstrated experience within a customer service role within the manufacturing, logistics or related fields is preferred in this role
  • Fluent French and English; spoken and writtenIntermediate skills with the MS Office Suite and ERP Systems

For more information please call Basheerah on 613 230 5393 or apply today!

Skills Required

  • Education level: None
  • Work experience (years): None

Package

Salary: 36000.00-42000.00$ per year