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Showroom Administrative Assistant

Ottawa Business Interiors

This is a Full-time position in Ottawa, ON posted January 18, 2021.

Are you a talented administrator with some skills or interest in sales?Do you want to join a small, close-knit team where all your contributions will be noticed and valued?We are Ottawa Business Interiors (http://obi.ca/work/)  (OBI), and we need your help maintaining our high standard of service and value.As a family-owned and operated furniture dealer, we’ve worked hard for over 45 years to be our customers’ advocate. That’s why we’ve aligned ourselves with the finest commercial manufacturers in the world, and why we’ve been recognized as the top supplier of office furniture in the Ottawa area for three years running. We’re proud to be the exclusive Herman Miller furniture dealer for the region. If you’re looking to establish your career with an award-winning company, your search ends here.As our new Showroom Administrative Assistant, your role will alternate between administrative, sales and support functions. The challenge and reward of this position involves its connection to every other point in our organization; from our sales team, to clients and senior management, your work will impact our business at every level.Most of your time will be spent preparing and facilitating customer interactions. Usually that entails prepping the showroom, supporting the sales team, and finding opportunities to improve client experience directly by welcoming and helping guests.But the best in this role will do more than complete to-do lists while making a good impression on customers; they’ll be proactive and creative, finding opportunities to advance sales while managing the unexpected. Whether that means having a backup idea for catering when your first plan falls through, or suggesting furniture options to customers on the fly, you anticipate hiccups and focus on solutions rather than problems. No task is too big or too small!You will host client appointments in the showroom.  During these appointments, you will demo chairs and speak to clients about their functionality, while supporting the customer with their needs. Upon finishing your appointment, you’ll need to follow proper health and safety protocals by wiping down and spraying all of the furniture, ensuring everything is sanitary for the next customer. Here’s some of the things you’ll be working on:* Open showroom daily and conduct standard morning checks (blinds are open, kitchen is presentable, tech is on, etc.)* Greet customers, offer refreshments and answer inquiries* Facilitate sales process through demonstrations, product pickups, and order processing* Coordinate client meeting and event resources such as catering, signage, presentation materials, etc.* Maintain product and information library* Support RFP process* Send/receive mail/courier/faxes* Order/stock office and kitchen suppliesWorking at OBIThis is a full-time, permanent position, with hours from 8:30am to 4:30pm, Monday to Friday. In addition to a salary range of $35,000 – $40,000, commensurate with experience, you’ll get paid vacation and access to our group benefits program. During covid lockdown period(s), you may be required to work from home and will be supplied all the resources needed to do your job effectively.We’re a company of 30 people which means you’ll get to know everyone on our team in no time. It also means that none of your hard work will go unnoticed; if you demonstrate aptitude in other areas (such as sales), you’ll have opportunities to explore that and grow your role with us.Due to Covid, some of these items are subject to modification to ensure your safety.Qualifications* Experience in a similar administrative role* Experience in sales would be an asset* Proficiency in MS Office (especially PowerPoint, Excel)* Driver’s license would be an asset* Bilingualism (French/English) would be an assetHow to ApplyOur online application will give you the option to apply to this role as a complete person – not just a resume. The application will assess your qualifications, personality traits and workplace preferences, and should take 10 to 15 minutes to complete. After submitting, you’ll receive an email inviting you to log in and view your assessment results. We strive to build a team that reflects the diversity of the community we work in, and encourage applications from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with disabilities.  If we can make this easier through accommodation in the recruitment process, please contact us using the “Help” button.  We will review applications, with priority given to those who have completed the assessment, and look forward to hearing from you.