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Parts Advisor

Thermo King Eastern Canada

This is a Full-time position in Ottawa, ON posted June 7, 2018.

Want to work with an industry leader in transport refrigeration? Discover what it means to work with one of the world’s most innovative and diversified companies.

Thermo King Eastern Canada sells, services and reconditions all major brands of transport equipment to manage temperature control environments for food and other perishables. We are a fast growing company looking to add an additional, and exceptional, Parts Advisor to join our winning team. 

This role is perfect for excited and self-driven individuals who have a positive attitude with superior customer service skills and quality workmanship.  The ideal candidate will be reporting to the Parts Manager in our Ottawa location and will be assisting in taking care of our front and back counter customers.  We have unlimited opportunities that would take your career to the next level.  

Benefits of being on a winning team:

  • Competitive flat rates for installations
  • Lucrative tool allowance
  • Safety boot allowance
  • Paid Vacation Life, and Optional Life Insurance
  • Long term disability and AD&D
  • Medical, Dental, and Vision Insurance Package
  • RRSP Program
  • Career Advancement Opportunities

Responsibilities would include:

  • Assisting customer and technicians with their part requirements
  • Shipping and receiving
  • Answering calls and email communications
  • Invoicing of parts and for Transit Authorities
  • Assisting with quotes
  • Keeping bin locations up to date and organized
  • Supporting customer service when required
  • Customer Service communications and updates
  • Delivery and pick up of parts and or equipment (A-Z license an advantage)


The successful candidate will have …

  • College Diploma
  • 2 years Customer Service/ Parts Experience
  • Administrative or Customer Experience an asset
  • Computer experience in Microsoft Office
  • A-Z license or willingness to pass course
  • Must be able to balance multiple tasks and prioritize on a daily basis
  • Must maintain a high level of professionalism
  • Ability to handle a high volume of work in fast-paced challenging environment
  • Ability to lift up to 50lb

At Thermo King we take pride in knowing that our progress begins with our team members. We provide a supportive working atmosphere with training and career advancement opportunities.

Apply online or forward your resume to the human resources department at Dheepthi.Gnaneswaran@odwyergroup.ca
We thank all applicants; however, only those selected for an interview will be contacted.

Thermo King Eastern Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Skills Required

  • Education level: College
  • Work experience (years): 0-2 years


Salary: N/D

How to Apply