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Hub Manager

Precision Home & Office Deliveries

This is a Full-time position in Ottawa, ON posted September 14, 2018.

Precision, is a recognized leader in ”Last Mile” deliveries. We are continuing to grow and the position of Hub Manager is vital to meeting our Mission and business goals. The position is directly responsible to manage between 10-20 IOO’s/Drivers, and a small number of material handlers, overseeing the operations of a Distribution Facility as well as completing deliveries when necessary to ensure we meet expectations in delivering the “Next Day” delivery promise.

This position involves full operational management of a cross-dock facility and independent owner operators in a fast paced environment. Our customer(s) offers next day delivery and our job is to do so achieving excellence, while enhancing the delivery experience at each client to help make the “Delivery Experience” our value added proposition and differentiator in the marketplace. You will review volumes in established routes daily to balance workload, audit drivers and hub processes as well as report to HQ and Customer(s) daily using agreed sets of metrics to maintain performance at its highest possible level.

  • Execution of Process-Oriented Executional Discipline Model to ensure we protect Precision’s R5 Model.
  • Dispatching, Routing and giving direction to team with proper Route Balancing to achieve necessary LOS and Financial objectives.
  • Leadership on Dock, overseeing Inbound, Sort and Outbound Processes (Manual and Technology Driven) to ensure IOOs complete all requirements and depart the Hub by 8:00AM.
  • Pro-active Communications with Precision’s Head Office, Customer Service, Management and all key customer contacts.
  • Relationship building with landlord, including flexibility of space utilization, daily housecleaning and maintaining a safe workplace.
  • Continuous reinforcement to team members (IOOs/Drivers and material handlers) of our need to protect and enhance our customer’s Brand!
  • Regular Recruiting to meet actual or potential needs within region and to maintain the highest level of “A” Caliber IOOs on our team. Have a minimum of 1 IOO Candidate on a virtual bench at all times.
  • Foster an environment of ongoing learning, mutual respect, integrity, ethical standards and professionalism at all times with the members of your team, the customer(s) and all associated members of the Company.

Previous Warehouse/Terminal Management Experience.
Strong Personnel and Communication Skills.
Demonstrated Ability to Guide and Foster a Team.

Skills Required

  • Education level: Professional
  • Work experience (years): 3-5 years


Salary: N/D

How to Apply