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Bilingual Donor Relations Administrator


This is a Full-time position in Ottawa, ON posted October 25, 2018.

Our client is looking for a Donor Administrator to use Raiser’s Edge to manage and maintain a donor database program, analyze the data and run reports. This role is primarily tactical, the ideal candidate should be data driven and results oriented.

Roles and Responsibilities

Administer the daily operation of the donor database, by tracking gift/financial and biographical information on donors, foundation, third party, gifts in kind, partners, etc.
Research, analyze and provide recommendations based on donor information to further the fundraising campaign
Analyze trends in the data information and produce reports with recommendations for senior management
Input and review manual entry of donations from various sources, collection of pledges and issuing tax receipts
Ensure the accuracy, confidentiality and integrity of the data, including input and output, technology management, and end-user training and support
Segment data by various and multiple criteria (giving levels, fund designation, event, region, etc.) or by solicitation method (direct mail appeals, special events & initiatives, campaign) to produce donation summaries and analysis in support of campaign strategies
Generate dashboards, reports, and statistical reporting and analysis that report on progress toward fundraising goals for presentations to staff and committees
Design and generate reports and queries to assist in better campaign efficiency and effectiveness
Reviewing quotes and invoicing as well as updating donor records with new relationship managers as necessary
Provide accurate donor information for the Annual Report, newsletter, donor survey, website, and other communication tools
Arranging shipping of materials to suppliers
Coordinate welcome packages, birthday greetings and other stewardship pieces as needed, support donor growth as needed
Compile and produce agendas and minutes for meetings

Qualifications and Experience

Must have:

You have experience in managing and maintaining a donor database program
You have advanced English spoken and written skills
You are able to work independently with minimal supervision
You are experienced with Raiser’s Edge
You possess a minimum of 5 years of nonprofit sector experience
You have strong data manipulation skills
You have proven research skills and are able to gather complex data from different sources
You have strong project management skills

Education and Certifications

Minimum education required: College Diploma

If you are flexible and capable of working under pressure then apply to this excellent role where you can develop professionally and help make a direct contribution with your efforts! This role is starting as soon as possible. Hours of work are Monday to Friday 8:00am-4:00pm. This assignment is for 3 weeks with a possibility of an extension.

IMPORTANT: Please forward your resume to

Please state the position “Bilingual Donor Relations Administrator” in your e-mail subject line. We thank all applicants for their resume, however only qualified applicants will be contacted for an interview.

Skills Required

  • Education level: College
  • Work experience (years): 0-2 years


Salary: 20.00-24.00$ per hour