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STORE LEAD

The Children's Place

This is a Contract position in Ottawa region, ON posted September 8, 2017.

Job DescriptionA Store Lead is responsible for supporting the Store Leadership Team, in the absence of a manager, by completing cash wrap operations, opening and closing procedures and acting as the Leader On Duty (LOD). The Store Lead represents the brand, operates in a professional manner, engages customers, maintains store standards and supports teamwork. The Store Lead has a direct reporting relationship to the Store Manager. Key Accountabilities: * Supports management team in order to maximize productivity through product knowledge, customer service and by meeting key store initiatives * Assists in developing talent through the training and supervision of associates * Serves as a positive role model for others in driving and maintaining high standards throughout the store while ensuring the integrity of the brand * Participates in the Leader On Duty (LOD) program which provides an exceptional shopping experience to our customers and drives store profitability while leveraging payroll * Supports and participates in all company training and developmental initiatives * Fosters a positive work environment and provides direct, honest feedback in a timely manner * Maintains a clean, organized and efficient stockroom, adhering to customer ready environment (CRE) standards and safety requirements * Ability to model, encourage and demonstrate exceptional customer service behaviors while on the sales floor * Represents the company in a professional and positive manner Education and Experience: * 1 to 3 years previous retail experience * must be at least 18 years of age * High School Diploma or Equivalent Required Business Knowledge and Critical Skills : * Demonstrated passion for customer service, time management and organizational skills * Attention to detail and ability to prioritize tasks * communicates effectively * Ability to work in team environment * proficiency in Microsoft suite of applications and ability to adapt to additional internal applications * Demonstrates adaptability * Serves as a role model * Be flexible and open to change in a fast paced environment * Embraces self development * Ability to work a flexible schedule to meet the needs of the business * Ability to maneuver around sales floor and stockroom; climb ladder, lift and carry up to 50 lbs.