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Customer Support & Direct Marketing Assistant

The Job Window

This is a Contract position in Ottawa region, ON posted September 4, 2017.

Job Description

The Job Window has an exciting opening for a Customer Support & Direct Marketing Assistant on behalf of our client, a local start-up in the Ottawa area specializing in retail customer acquisition, promotions, and brand development for some of the largest Fortune 500 companies in the nation. Our client is in immediate need of a Customer Support & Direct Marketing Assistant to join our marketing & promotions team!

A successful Customer Support & Direct Marketing Assistant is the voice of this firm’s clients in the consumer marketplace. You will be the first point of contact at our client’s in-store marketing campaigns, and you will work with both customers & clients alike to successfully impact brand marketing and awareness efforts on behalf of our client’s direct marketing campaign.

Day-to-Day Priorities of the Customer Support & Direct Marketing Assistant Include:

  • Interact face-to-face with consumers and clients in-store to act as a liaison between our corporate clientele and consumers.
  • Identify key product attributes, deliver in-depth product knowledge to customers, and educate customers on benefits of different products.
  • Be part of a positive and energetic client experience that builds a lasting brand image and provides excellent customer service.
  • Provide on-site assistance for promotional campaigns.
  • Pre-planning of marketing strategies at main office.