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Parts Counter Advisor – J.R. Brisson Ottawa Branch

Vivaco groupe coopératif

This is a Full-time position in Ottawa, ON posted September 9, 2017.

For our business partner, J.R. Brisson Equipment, we are searching for a Parts Counter Advisor for our Ottawa Branch.


We are seeking a Parts Counter Advisor who will report to the branch supervisor. Main duties include:

  • Welcoming clients, identifying & responding to their needs;
  • Offering information concerning warranties, pricing, parts quality, delivery times and payment methods;
  • Submitting quotes, following-up with clients and closing sales;
  • Filling-out internal supporting documents for all transactions (credits, invoices, work order, etc.);
  • Contacting existing and new clients with information pertaining to promotions;
  • Supporting the Service Department (supplying parts for technicians);
  • Ensuring optimal product merchandizing;
  • Participating in inventory management;
  • Handling product delivery and shipping & ensuring efficient organization of both;
  • Efficiently maintaining work spaces;
  • Respecting Health & Safety rules & regulations.


  • High school diploma or parts training combined with 2-3 years of experience;
  • DEP in Sales of Mechanical Parts & Accessories is an asset ;
  • Knowledge of mechanical/heavy equipment parts;
  • Good attitude becoming a sales & customer service expert;
  • Excellent communication, sales & diplomacy skills;
  • Versatile, responsible and possessing good team spirit;
  • Knowledge of computer software;
  • Perfectly bilingual (written and spoken).

Skills Required

  • Education level: High school
  • Work experience (years): 0-2 years


Salary: N/D